Genpact

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  BPO Is a Return to Normalcy

  By Robert Regis Hyle, PropertyCasualty360.com  |  November 18, 2010

  A few tough years can make us all wish for a return to normal, or, as President Warren G. Harding called it 90 years ago, a "return to normalcy."

• Call Center Workers Cheap to Hire in U.S.

  By Staff Writer  |  November 3, 2010

  High unemployment rates in the U.S. have decreased wages for some low-skilled outsourcing services, making call center workers as cheap to hire in the U.S.

• Offshoring Trends: From Cost Reduction to Growth Strategies

  By Aamer Mumtaz  |  August 16, 2010

  Instead of using offshoring for cost-reduction purposes alone, insurers should evaluate it as nothing less than part and parcel of their strategic efforts to increase growth and profitability.

• MajescoMastek, Genpact Announce Strategic Insurance Partnership

  By Staff Writer  |  May 25, 2010

  MajescoMastek and Genpact announced a new strategic partnership focused on the insurance industry. The partnership leverages both business process management and technology solutions.