Felix Frankfurter

• Nine Geezers and a Pendulum

  By Ken Brownlee  |  July 1, 2010

  With the retirement of Justice John Paul Stevens and the Senate battle over Elena Kagan taking a top place in the news, I'm taking a look back at the Supreme Court and the implications for those of us in the claim industry.

• The "Yeah, But" Kid Meets the Grand Inquisitor

  By Ken Brownlee  |  April 2, 2010

  When our claimant or insured replies to a coverage decision with a "yeah, but...," unlike that other Grand Inquisitor, my mother, we must listen to the explanations and excuses and consider the pros and cons.