Farmers

• FNOL Gets Ball Rolling, but Settlement Still Most Important in Homeowners Claims

  By Phil Gusman, PropertyCasualty360.com  |  July 28, 2011

  While claim settlement is the largest driver of customer satisfaction during a property claim experience, first notice of loss drives a significant 21 percent of the experience and often sets the tone for the remainder of the claims process, a new J.D. Power and Associates study says.

• Alabama Governor Forms Group To Study Coastal Insurance

  By Chad Hemenway, PropertyCasualty360.com  |  April 7, 2011

  New Alabama Gov. Robert Bentley has signed an executive order to create the Coastal Insurance Commission to study availability and affordability of homeowners insurance and make recommendations.

• Progressive Website Tops In Keynote Evaluation

  By Phil Gusman, PropertyCasualty360.com  |  December 13, 2010

  Progressive Insurance Company's website scored highest overall in a Keynote Systems evaluation of 12 insurers, beating other insurers in three out of four categories and all five tasks Keynote evaluated.

• Insurance Industry Looking To Engage Customers Via Social Media

  By Chad Hemenway, PropertyCasualty360.com  |  October 18, 2010

  Tens of millions of Facebook users play FarmVille, a real-time farm simulation game where users build virtual farms, taking care of crops and animals while interacting with friends.

• Insurance Industry Looking to Engage Customers Via Social Media

  By Chad Hemenway, PropertyCasualty360.com  |  October 18, 2010

  Tens of millions of Facebook users play FarmVille, a real-time farm simulation game where users build virtual farms, taking care of crops and animals while interacting with friends.

• Wildfire Insured Losses Shatter Colorado Records

  By Chad Hemenway, PropertyCasualty360.com  |  September 22, 2010

  A wildfire earlier this month in Colorado is now said to be the most expensive in the state's history, causing more than $200 million in insured losses.

• Fourmile Canyon Fire Insured Losses Highest In Colo. History

  By Chad Hemenway, PropertyCasualty360.com  |  September 21, 2010

  A wildfire earlier this month in Colorado is now said to be the most expensive in the state's history, causing more than $200 million in insured losses.

• Farmers Alleges Fraud, Sues Contractors for $650,000

  By Staff Writer  |  July 15, 2010

  Illinois Farmers Insurance Company has filed a five-count complaint against two Chicago area contractors alleging insurance fraud and conspiracy to the tune of $650,000.

• Homeowner Claim Satisfaction Still Lagging

  By Christina Bramlet, PropertyCasualty360.com  |  February 1, 2010

  Policyholders who file auto claims are still generally happier with their experience than are those filing property claims.