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By Industry IQ |
March 28, 2012
American customers expect insurers to offer an array of communication methods.
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By Phil Gusman, PropertyCasualty360.com, Chad Hemenway, PropertyCasualty360.com |
March 1, 2012
Consumers today have new ways of buying and shopping for insurance, and insurers have new ways of delivering products to their customers—but do insurers truly understand what it takes to attract and retain customers in today’s market?
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By Phil Gusman, PropertyCasualty360.com |
February 22, 2012
Consumers do not want to do all their insurance shopping online, they care about more than just price, and good claims service is something consumers expect, rather than an extra bonus that will help a company’s retention rate, according to the findings of an Ernst & Young survey.
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By Industry IQ |
February 1, 2012
Insurance buyers are continuing to be affected by fluctuating economic conditions, with unfavorable repercussions on the P&C industry, according to Ernst & Young’s Property-Casualty Insurance Industry Outlook.
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By Mark E. Ruquet, Phil Gusman, PropertyCasualty360.com |
January 13, 2012
While three separate analyses of the insurance and reinsurance markets in 2012 were unable to determine whether the industry will be able to sustain recent rate increases, all agree that the industry will face challenges this year ranging from the economy to the implementation of new regulations.
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By Phil Gusman, PropertyCasualty360.com |
January 9, 2012
Challenged by a volatile underwriting cycle, a shaky economy and the uncertain impact of new regulations, U.S. property and casualty insurers must respond by investing in core systems, understanding changing consumer habits and using business analytics to address difficult top-line growth conditions, according to Ernst & Young.
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By Eric Gilkey, PropertyCasualty360.com |
July 7, 2011
Alan Jay Kaufman has been named an entrepreneur of the year by Ernst & Young for the Michigan and Northwest Ohio region in the Business Services category.
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By Robert Regis Hyle, PropertyCasualty360.com |
March 8, 2011
The 2011 outlook for P&C has serious factors for carriers to address.
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By Robert Regis Hyle, PropertyCasualty360.com |
February 23, 2011
The U.S. economy is always top of mind for property/casualty insurers—particularly when it remains sluggish for two or more years—but there are other issues for carriers to address if they want 2011 to be successful.
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By Staff Writer |
February 17, 2011
Dave Hollander has joined Ernst & Young’s Financial Services Office as principal and insurance advisory practice leader.
