DBH Consulting

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  Insurers, Academics and Students Tackle “Talent Gap”

  By Laura Mazzuca Toops, PropertyCasualty360.com  |  September 28, 2011

  The Griffith Foundation brings together industry leaders in an industry-wide, collaborative effort to solve a growing problem.

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  Collaboration is Key to Industry’s Talent Gap Conversation

  By Demmie Hicks  |  September 23, 2011

  Next week's Insurance Education and Career Summit, hosted by the Griffith Insurance Education Foundation, is the first industry collaborative effort to solve the problem of talent recruitment and retention.

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  5 Lessons from Steve Jobs on Agency Succession

  By Laura Mazzuca Toops, PropertyCasualty360.com  |  August 31, 2011

  You're not Steve Jobs and your agency isn't Apple. But you can still learn a lot about succession planning from the man in the black turtleneck.

• Retention versus new business acquisition: What works?

  By Laura Mazzuca Toops, PropertyCasualty360.com  |  March 1, 2011

  Laura M. Toops suggests 5 strategies to strike a balance of retention and new business acquisition.

• Letters

  By Letters From Our Readers  |  March 1, 2010

  Pet peeves I seldom respond to articles, but Matthew Marrone's article, "When client dissatisfaction moves to E&O claims" (AA&B 10/09)