David Paredes

• Tweet Suite Digest - June 2, 2010

  By Eric Gilkey, PropertyCasualty360.com  |  June 2, 2010

  Claims Magazine is twittering every day about breaking news and timely topics -- not to mention keeping readers up to date on what's being posted on claimsmag.com.

• Understanding Your Trigger Words

  By David Paredes  |  May 28, 2010

  In the Back to the Future trilogy, Marty McFly experiences a lapse of reason every time someone calls him "chicken." Just like Marty, adjusters can be drawn into conflict with verbal attacks. Learn how to diffuse these situations by looking inward.