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By Mark Breading |
April 19, 2011
Customer Communications Management, long established as a need in the insurance industry, is gaining momentum as a primary discipline. But has the industry really made progress?
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By Staff Writer |
March 29, 2011
GMC Software Technology, a provider of customer communications solutions, announced the introduction of GMC Inspire, a customer communications management (CCM) platform. Enabling new ways to engage customers and target markets across digital and print channels, the solution will help insurance businesses increase retention, accelerate acquisition, and drive operational efficiency.
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By Staff Writer |
August 9, 2010
Prinova Inc. announced their global distribution agreement with Pitney Bowes Business Insight (PBBI) for Prinova's messagepoint enterprise message management software.
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By Staff Writer |
August 9, 2010
SMA Strategy Meets Action is conducting a research study in partnership with Tech Decisions on the topic of customer communications and content management.
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By Staff Writer |
February 24, 2010
Based on SMA research, one of the biggest challenges in this decade is the explosion of customer-facing interactions all insurers need to capture and manage.
