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Insurance industry news from Messagepoint, Quadient, ICEYE and more.

Insurers have multiple tools at their disposal to help them actively engage with policyholders, agents, vendors and claims teams.

As personal insurance moves toward self-service, insurers should help customers become digitally aware and self-sufficient.

Communications expert Erica Dhawan tells insurance and finance professionals to be 'tone deft' instead of tone deaf in business emails.

Fear of differentiation and how to best manage change is a key obstacle for insurance CIOs.

What once may have been considered a nice-to-have tool is rapidly becoming essential for insurance agency survival.

Staying busy and helping others are keys to maintaining a positive outlook during these challenging times.

It's not the time for silence.