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PC360 asked five leading insurance technology analysts the following question: What key areas should insurers being looking for when they invest in a new claims system? Here are their replies.

FINEOS Corporation, a provider of claims management software, announces the release of FINEOS version 7.5, the latest release of its claims management platform. The latest version includes a newly designed user interface (UI) and a comprehensive set of out-of-the box features to improve ease of use and promote faster adoption....

FINEOS Corporation, a provider of claims management software, announces the release of FINEOS version 7.5, the latest release of its claims management platform. The latest version includes a newly designed user interface (UI) and a comprehensive set of out-of-the box features to improve ease of use and promote faster adoption....

Forty-one percent of large p&c insurance carriers and 23 percent of midsize carriers rank upgrades to claims systems among their top three projects for 2012, according to a report released by Novarica.

Forty-one percent of large p&c insurance carriers and 23 percent of midsize carriers rank upgrades to claims systems among their top three projects for 2012, according to a report released by Novarica.

In personal lines insurance, there is a heavy reliance on what a new policy system can do for a carrier, but in claims, the approach is different, particularly when it comes to an investment in new claims systems.

In personal lines insurance, there is a heavy reliance on what a new policy system can do for a carrier, but in claims, the approach is different, particularly when it comes to an investment in new claims systems.

XL Group completed a two-year deployment of its global claims system in December and as a secondary phase of the deployment the carrier has developed a mobile claims application for use by both business users and insureds.