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By Karen Furtado |
May 24, 2012
It’s time. Time to expand both the thinking and action concerning claims. Time to take things beyond the transaction.
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By Robert Regis Hyle, PropertyCasualty360.com |
May 8, 2012
For an article we plan to publish in our June edition of Tech Decisions, I contacted several claims professionals to ask them about the state of their claims administration systems. Not surprisingly, the respondents—both large carriers and mid-tier—told different tales about the state of their systems.
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By Ericka Billue |
January 27, 2012
Modern claims administration systems have enhanced the process and enabled greater efficiencies, but BI can take the operation to the next level, offering better decisions for improved claims outcomes.
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By Deb Smallwood |
January 5, 2012
It’s that time of year for reports on IT investments in the insurance industry. As would be expected, core systems, portals, and business intelligence again rank as the top three spending initiatives.
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By Robert Regis Hyle, PropertyCasualty360.com, Christina Bramlet, PropertyCasualty360.com |
June 10, 2011
The best part of being in the claims profession is helping people get their lives back to normal following an accident or an event. Five leading claims executives from the property/casualty industry take part in a Q&A session with the editors of Tech Decisions and Claims magazines and discuss what...
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By Robert Regis Hyle, PropertyCasualty360.com |
July 12, 2010
Satisfaction is difficult to guarantee, particularly when property/casualty insurers deal with claimants, but both Jonathon Young and Peter McMurtrie focus on doing just that for Harleysville Insurance and Grange Insurance, respectively.
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By Becky Clegg |
April 19, 2010
With increasing regulatory pressure and rising costs, insurance carriers are taking a closer look at the role claims play in their agency distribution system partnership.
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By Michael P. Voelker |
March 26, 2010
Karlyn Carnahan recalls that when she was a senior executive at an insurance carrier 10 years ago, "business intelligence" meant getting a box of reports.
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By George Grieve |
February 8, 2010
Is the glass half empty, or is it half full? By many measures the insurance industry has had the worst couple of years in a long time
