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By Mark Breading |
June 15, 2011
Is there renewed enthusiasm regarding the potential for IT in insurance? Take a look at what insurers have on their drawing boards for the next wave of projects.
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By Staff Writer |
December 6, 2010
In celebration of its 80th anniversary, LEA will host its annual meeting in Tampa, Fla., where attendees will learn how to prepare for next era of adjusting from I.I.I. President Dr. Robert Hartwig and other leading industry experts.
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By Richard Pankhurst, Russell Riggen |
December 1, 2010
Insurance companies both in the U.S. and abroad are already demonstrating the benefits of transforming claim operations.
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By Paul Tuhy, Nicole Michaels |
November 3, 2010
Insurance companies talk about their expertise, their customer service, and their financial strength, but it is only when a customer suffers a loss and files a claim that the insurer has a real opportunity to deliver on its promise to the customer.
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By David Connolly, Chris Raimondo |
September 2, 2010
As an update to Ernst & Young's 2008 publication, "Building the Case for Claims Transformation," this article will provide a review of the key drivers behind the continued investment in claim transformation.
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By Karen Furtado, Mark Breading |
June 4, 2010
Engage an insurer in a conversation about IT solution providers and you are likely to get one of two reactions: indifference or uncertainty.
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By Randy Oaklief, Tom King |
April 19, 2010
While each insurer is unique, a set of core "best" practices can transform claim operations and lead to a more profitable business paradigm in nearly any organization.
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By Michael Mattix, Steven Henning |
April 2, 2010
"Garbage in, garbage out," is an accurate phrase connoting that even our most efficient supercomputer will not produce quality analysis if it is not supplied with quality data in the first place.
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By Sai Raman, Ray Siebert |
January 6, 2010
When faced with the process of IT transformation, carriers often must confront several challenges before they can reap the desired benefits of faster, more accurate claim processing and better customer service.
