claim-management systems

• See the 'Big Picture' With Global Claim Management

  By Paul Tuhy, Nicole Michaels  |  November 3, 2010

  Insurance companies talk about their expertise, their customer service, and their financial strength, but it is only when a customer suffers a loss and files a claim that the insurer has a real opportunity to deliver on its promise to the customer.

• The Claim Transformation Journey Continues

  By David Connolly, Chris Raimondo  |  September 2, 2010

  As an update to Ernst & Young's 2008 publication, "Building the Case for Claims Transformation," this article will provide a review of the key drivers behind the continued investment in claim transformation.

• Speaking Of: Independent Adjusting

  By Eric Gilkey, PropertyCasualty360.com  |  August 2, 2010

  IAS Claim Services' President Paul Kottler answered questions about the current role of independents, essential technologies for the industry, and how to attract new talent.

• Evaluating E-Billing Systems

  By John Conlon  |  July 19, 2010

  Knowing where you are going in selecting the right e-billing system begins with a disciplined selection process that focuses on two important factors.