case management

• Who's Using What: Recent Software Implementations

  By Robert Regis Hyle, PropertyCasualty360.com  |  April 19, 2013

  Johnson & Johnson, Inc., has engaged EagleEye Analytics to provide a predictive analytics solution, including its Talon Analysis Studio, and business intelligence tools for monitoring analytics output and results.

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  Maturing ECM Technology Tested by Increase in Data

  By Robert Regis Hyle, PropertyCasualty360.com  |  October 28, 2012

  Enterprise Content Management (ECM) has evolved over the years as the terminology has changed. Imaging paper documents gave way to document management, which in turn has grown into ECM.

• The Insurance Technical Evolution, 2012-2017

  By Kimberly Harris-Ferrante  |  May 17, 2012

  Shifting and emerging market conditions are making it more difficult for P&C and life insurers to continue to operate with traditional business models. Growing competition, shifting consumer expectations, heightened regulatory requirements, and unstable economic conditions make it imperative that insurers evolve their existing business models and embrace new technologies for...

• RIMS Highlights

  By Bryant Rousseau, PropertyCasualty360.com  |  April 20, 2012

  From the perspective of a magazine editor, the Risk and Insurance Management Society’s annual meeting is the gift that keeps on giving.

• Hires and Promotions at Willis Re, PMA, Marsh and Zurich - Around the Industry

  By Staff Writer  |  April 11, 2012

  Burns & Wilcox opens Canada office

• Customers and the Claims Value Chain

  By Tom Harrington  |  November 28, 2011

  Follow these tips for providing a highly consistent and personalized claim service experience.

• Insurance IT Innovation: What's the Big Idea?

  By Michael P. Voelker  |  October 7, 2011

  Technological innovation provides the edge to help insurers gain ground over the competition and take business to the next level.

• Weighted Down

  By Michael P. Voelker  |  September 6, 2011

  Underwriters traditionally carry a huge weight on their shoulders and in today’s world of information overload, the burden is multiplying. Automating some of the traditional underwriting decisions has helped carriers make quicker and better decisions and sharpened their focus on profit and productivity.

• Walking the Claims Optimization Tightrope

  By Thomas Harrington  |  July 26, 2011

  Effectively managing claims has historically proved to be a complex task, to put it mildly.

• TyMetrix Releases New Version of Claims and Risk Software

  By Staff Writer  |  June 22, 2011

  TyMetrix, a provider of Web-based legal performance management solutions for claims organizations, announces the latest version of TyMetrix 360 for Claims & Risk. Designed for the specific needs of claims departments, the solution unifies processes and consolidates legal performance management data into a single, integrated system to help improve case...

• Driving Operational Efficiency Across the Claim Value Chain

  By Thomas Harrington  |  November 29, 2010

  In this economically challenging climate, it is critical that P&C insurers focus on any opportunities to drive tangible improvements to their claim process and operations.

• Predictions for Workers' Compensation in 2010 - a Mid-Year Report

  By Joseph Paduda  |  June 17, 2010

  Each year I make a list of predictions -- a dangerous habit to be sure, but one I can't seem to break.

• Health Care for 2010 and Beyond

  By David A. Gentry  |  May 1, 2010

  Clients are tired of the same old story at employee benefit renewal meetings: Higher rates, increased deductibles/copays and cost shifting. Finally, we have some good news to share with them, as new initiatives move to the forefront.

• Why Does Everybody Hate Workers' Comp?

  By Margaret C. Oconnor  |  April 30, 2010

  As we grapple with what we dislike about the workers' compensation system, outside forces are chipping away at our bronze coating and creating new standards for adjusters and industry stakeholders.

• Workers' Compensation: Passing Through the Eye of Change

  By Denise Garth, Michael Desrochers  |  April 28, 2010

  Just like being in the eye of a storm, the workers' compensation industry is in the eye of change which has accelerated due to the financial crisis, the "Great Recession" and continued increasing costs.

• Will Health Insurance Premiums Really Go Down?

  By Terri L. Seefeldt  |  April 1, 2010

  A specialist in the life and health markets offers her opinion on the federal health-care reform package.