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By Mark E. Ruquet, PropertyCasualty360.com |
February 29, 2012
Faced with the daunting task of improving margins in an economically strained environment, insurers are finding ways to increase efficiency, and many see policy administration as an area where technology can accomplish that goal, according to a recent report.
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By Phil Gusman, PropertyCasualty360.com |
January 31, 2011
As insurers deal with post-financial crisis challenges, such as dwindling reserve releases and a challenged investment environment, many companies are looking to enhance customers’ claims experiences to retain and attract business, a recent report said.
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By Eric Gilkey, PropertyCasualty360.com |
February 2, 2010
Mike Lancashire, vice president of claims and integrated customer solutions at Main Street America, discusses the claim technology selection process, what he would have done differently, and the traits he looks for in a vendor.