Bruce D. Temkin

• Agents OK Overall, But Provide Little Joy

  By Mark E. Ruquet, PropertyCasualty360.com  |  March 1, 2010

  A survey of U.S. consumer experience with a variety of professions finds they rate their interactions with independent insurance agents as less than enjoyable.

• Agents Provide Little Client Joy, Customer Survey Finds

  By Mark E. Ruquet, PropertyCasualty360.com  |  February 24, 2010

  A survey of U.S. consumers' experience with a variety of professions finds they rate their interactions with independent insurance agents as less than enjoyable.