basic tools

• Through the Looking Glass

  By Peter A. Lynch, Wayne D. Sowers  |  September 29, 2011

  CAT team members must receive training prior to deployment, with tools to identify and appropriately handle subrogation issues.

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  Leaving No Stone Unturned

  By Denise Tessier  |  June 13, 2011

  The ERM “rock-lifting” process can be daunting, especially when risk-related issues are being examined for the first time. Here are some problem-solving techniques, or “heavy lifting tools,” that can be helpful.

• Q&A With Robert Gofourth of Citizens

  By Sharon K. Moorhead  |  July 1, 2010

  As the enterprise risk manager (ERM), for Citizens Property Insurance Corp., Robert Gofourth's job places him at ground zero throughout the year, not just during hurricane season.