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By Robert Regis Hyle, PropertyCasualty360.com |
May 1, 2012
The future is bright for those operating in the mobile technology field. Doing mobile right also means leveraging your previous technology investments—including legacy systems—to make for a meaningful connection to customers and business partners.
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By Robert Regis Hyle, PropertyCasualty360.com |
March 7, 2012
Progressive Insurance, which offers coverage both through its direct channel and via independent agencies, is now leveraging its technology investments in order to maximize its buyer experience—regardless of platform.
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By Robert Regis Hyle, PropertyCasualty360.com |
December 13, 2011
Accenture believes tech spending centers on customers not products.
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By Robert Regis Hyle, PropertyCasualty360.com |
November 30, 2011
What makes an insurance carrier stand out among the competition? What areas enable carriers to grow? Accenture believes customer centricity is a key to both areas for insurers and has a new research survey available to back up their views.
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By Tom Harrington |
November 28, 2011
Follow these tips for providing a highly consistent and personalized claim service experience.
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By Thomas Harrington |
July 26, 2011
Effectively managing claims has historically proved to be a complex task, to put it mildly.
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By Wendy Aarons-Corman |
May 5, 2011
The technology revolution has done much to expand the insurance industry’s reach, automate most of the mundane and repetitive tasks, and give us the ability to provide products and services more quickly and with less human interface. But with all the positive impact of technology have we become too...
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By Mark Cummings, Joseph Pilkerton, Wendy Aarons-Corman |
March 7, 2011
What specific areas do you see the most weaknesses among insurance carriers where new technology could offer the most help?
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By Michael P. Voelker |
December 1, 2010
Mobile access will dominate the Web, and it will do so soon. In a late 2009 report, Morgan Stanley predicted that over the next five years, people will access the Web via mobile more than twice as much as they do via desktop devices.
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By Robert Regis Hyle, PropertyCasualty360.com |
November 12, 2010
When is there too much planning or too little planning?
