automation tools

• Insurers Explore the Imperative to Automate

  By Michael P. Voelker  |  May 17, 2012

  When it comes to insurers’ attitudes toward underwriting automation, it shouldn’t be a matter of “if and when” but rather “what and how,” says Deb Smallwood.

• Proactive Analytics Strategies

  By Keith Peterson  |  September 29, 2011

  Will predictive analytics be the next “killer app” for claims handling? Insurers seek higher-order optimization opportunities to increase internal efficiencies and customer satisfaction.

• Field Appraiser Management

  By Paul Rosenstein, Marcos Rivera  |  May 31, 2011

  Since there are many factors that contribute to effectively routing assignments, managers can better realize ROI goals from automating if they carefully analyze their internal workflows first.