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By Mark E. Ruquet, PropertyCasualty360.com |
January 31, 2012
Satisfaction with auto claims was virtually unchanged on a quarter-to-quarter basis despite the increase in insurance claims due to weather related damage during the fourth quarter of this year, according to a consumer survey.
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By Christina Bramlet, PropertyCasualty360.com |
October 27, 2011
J.D. Power and Associates says overall satisfaction with auto claims is considerably lower among total loss claimants than those with repairable vehicles. Insurers can bolster satisfaction with communication and prompt, fair settlements.
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By Christina Bramlet, PropertyCasualty360.com |
September 7, 2011
PropertyCasualty360.com’s Claims Channel Editor Christina Bramlet is twittering every day about breaking news and timely topics. Check out the latest claim-related tweets.
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By Mark E. Ruquet, PropertyCasualty360.com |
September 1, 2011
Homeowners with flood insurance are less satisfied with their policy coverage than those who opt not to carry it, according to a satisfaction survey of homeowners insurance released by J.D. Power and Associates today.
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By Chad Hemenway, PropertyCasualty360.com |
June 30, 2011
For the first time, customer satisfaction with price is higher with those who have separate auto and homeowners’ insurance policies versus customers with both policies under the same insurer.
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By Chad Hemenway, PropertyCasualty360.com |
June 29, 2011
For the first time, customer satisfaction with price is higher with those who have separate auto and homeowners’ insurance policies versus customers with both policies under the same insurer.
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By Staff Writer |
November 16, 2010
According to the J.D. Power and Assocs. 2010 U.S. Auto Claims Satisfaction Study overall satisfaction has declined by five points from 2009.
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By Staff Writer |
November 5, 2010
Overall auto insurance claims experience satisfaction among consumers dipped in 2010 compared to 2009 due to a decrease in settlement satisfaction, according to J.D. Power and Associates.
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By Staff Writer |
November 4, 2010
Overall auto insurance claims experience satisfaction among consumers dipped in 2010 compared to 2009 due to a decrease in settlement satisfaction, according to J.D. Power and Associates.
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By Staff Writer |
October 5, 2010
Amica Mutual continued its run atop J.D. Power and Associates' homeowners insurance customer satisfaction survey as the industry overall sunk
