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• Flipping the Switch

  By Jason Terrell  |  December 21, 2011

  The Griffith Foundation’s Insurance Education and Career Summit launched in September with the goal of creating an industry-wide initiative to attract young workers. Here’s what’s been happening since then.

• Window of Opportunity

  By Robert Regis Hyle, PropertyCasualty360.com  |  September 6, 2011

  The outlook for commercial lines carriers often is cloudier than for their personal lines brethren. A commitment to change—and the mantra ease of business—is clearing things greatly for carriers and agents alike.

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  Carrier/Agency Technology: Different Strokes for Different Agents

  By Robert Regis Hyle, PropertyCasualty360.com  |  August 4, 2011

  The problem insurance carriers face when they wish to do business with independent agents is that the agents are exactly that: independent.

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  Insurance IT Leader Keeps an Eye on the Prize

  By Sharon Baker  |  January 18, 2011

  For Robert Norris, CIO at Pinnacol Assurance, being involved in strategic business decisions is more than a component of his role as the company's IT leader -- it's also part of his job title.

• Was It Good For You?

  By Rick Gilman, APR, CMP  |  January 1, 2011

  Social commerce is not just for product sales; it's for relationship sales, and who knows more about building relationships than independent agents?

• Eye on the Prize

  By Sharon Baker  |  January 1, 2011

  For Robert Norris, CIO at Pinnacol Assurance, being involved in strategic business decisions is more than a component of his role as the company’s IT leader—it’s also part of his job title.

• There's Gold in Them Thar Hills

  By Rick Gilman, APR, CMP  |  August 6, 2010

  Rick Gilman discusses how to prospect for clients and how to use technology as a source to get new customer's attention.

• Have It Your Way

  By Rick Gilman, APR, CMP  |  June 2, 2010

  The pairing of service and technology hasn't changed since that time nor, I suspect, will it ever change. What has changed is the level of technology and the intensity of customer demand and expectations.