Agents Council on Technology

• What’s in a Name?

  By Robert Regis Hyle, PropertyCasualty360.com  |  May 1, 2012

  For organizations such as AUGIE and the user groups it represents, password management and real time are two issues being focused upon to make the three legs of the insurance-distribution stool sturdier.

• Connect and Evolve With New Agency Technology

  By Susan R.a. Honeyman  |  July 7, 2010

  Susan R.A. Honeyman writes on the importance of agency technology and which social media tools agencies should implement to market business.

• Virtual Viewpoint: Improving the Agent Experience

  By Staff Writer  |  May 12, 2010

  Ease of doing business has proven to be a great strategy for carriers, so I find carriers more tuned into the concerns of their agents than ever before.

• Direct vs. Agent Channel: Insurers Face a House Divided

  By Robert Regis Hyle, PropertyCasualty360.com  |  April 21, 2010

  For some it's a battle, for others it's a complement. The direction of personal lines insurance is a source of continuing debate as insurers define and hone their channel strategies between agent-based sales and direct to the consumer.

• Carriers and Agents Connecting Online

  By Staff Writer  |  February 25, 2010

  Bob Hyle, associate editor of Tech Decisions, speaks with Jeff Yates, executive director of the Agents Council on Technology, on a variety of agent-related issues.

• Responsibilities of change

  By Rick Gilman, APR, CMP  |  February 1, 2010

  When we speak about "change," we often talk about the pace of change or the challenge of change.

• Destination ahead

  By Staff Writer  |  January 1, 2010

  Although we face a range of obstacles in transforming our industry, most are social, organizational and emotional. We have to go through the pain of letting go of the way we're used to behaving and adapting to a new style.