A new agent portal that helps small- and mid-size property and casualty insurance companies to compete with large of insurrers has been introduced by Insurance Data Processing, Inc.
With 2011, budgets holding within historically average ranges, insurer priorities are focused on core policy administration environments, agent portals, and business intelligence, all with a goal of improving business agility, insights, and service quality.
Agency principals show a clear preference for carriers with better Web portals, according to a survey of more than 250 small commercial agents across the country by analyst firm Novarica.
Novarica has documented the relationship between e-business functionalities delivered through portals and agency management system integration and how this affects agency commissions.