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Navigating the digital world may be complicated for the independent insur- ance agent, but letting concerns such as complexity stand in the way of evolving digitally is a barrier to future success.

In adjacent news, could the Labor Department's proposed rules on independent contractors spell the end of the captive agent model?

More than 70% of working adults are likely to remain with a company if they feel properly recognized for their efforts.

Volunteering with agency management system user groups can help build confidence while growing a network of peers.

Who needs a crystal ball when agents can stay on top of customers' needs and identify new opportunities with these steps.

Stop leaving new business on the table. With better use of technology and data, agents can increase their sales funnel by a third or more.

This insurance-technology executive aims to update the many manual, inefficient processes that he says still plague the industry.

Understanding emerging marketing trends will help agencies learn more about their audience and communicate better.