(Editors Note: This article was written two weeks before the death of Steve Jobs on Oct. 5, 2011 as a tribute to what Jobs has meant for the business world and for people in general.)
(Editors Note: This article was written two weeks before the death of Steve Jobs on Oct. 5, 2011 as a tribute to what Jobs has meant for the business world and for people in general.)
Chris Amrhein writes about what the consumer wants and how the industry should provide for the customer, such as ATT&T after caving and giving its customers a free upgrade when the new iPhone hit stores.