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The core of effective litigation management is good communication with everyone involved in a case. With good communication, you can eliminate most surprises, whether you deal with one case a year or hundreds, says Michael Zeoli, litigation management manager, claims group, Chubb Group of Insurance Companies, Warren, N.J.

The difference in successful claims litigation management is the way the organization handles its legal matters and how everyone involved works together.

Analytical assessment of data continues to expand in the workers compensation claims-management process. It is generally accepted that 15% to 20% of all claims make up 80% of overall total costs. Recent trends are focusing on identifying those 15% to 20% claims early in the process by going beyond traditional...

Litigation management is an ongoing process that begins before the injury occurs, requires diligent oversight throughout the litigation, and should result in an objective and subjective assessment focused on the overall litigation outcomes.

The Workers Compensation Institutes annual Workers Compensation Educational Conference (WCEC), to be held Aug. 17-20 at the Orlando World Center Marriott in Florida, will include a two-day breakout for risk managers, addressing several workers comp-related challenges critical to their mitigation programs.

In the competitive commercial-lines space, technology is becoming an increasingly important part of insurers efforts to attract, retain and serve clients. Find out where carriers are making the most significant investments.

In the competitive commercial-lines space, technology is becoming an increasingly important part of insurers efforts to attract, retain and serve clients. Find out where carriers are making the most significant investments.

Arthur J. Gallagher (AJG) has acquired Schiff, Kreidler-Shell Insurance and Risk Services headquartered in Cincinnati, Ohio.