Insights for the Insurance Professional
Learn the key solutions to help minimize Corporate Risk of Executive talent.
Learn how to improve your client experience and get policies signed faster.
Dealing with negative employees becomes an education
The paradigm shifts we need to make as leaders are daunting. Changes are coming so fast that whole industries crop up and die before we...
Employees who act out often need some one-on-one attention
A couple of years ago I served as owner of a larger agency. We had 22 producers, all with varying degrees of revenue and ability.
5-point acronym shows how strong management leads.
Eighteen months ago, our management team had a meeting and announced a new agency initiative. We would be rolling out our new “Embrace” initiative, designed...
The world is busy. Time is at a premium, and calendars fill up weeks ahead. The expectation to make your work your life, especially at...
I was drinking coffee with one of the producers I first trained and he reminded me of a story. “Do you remember that time we...
The most effective way to start a new business, or hit reset on an established business, to start with your foundation.
Consider a professional employee organization to help manage your staff
Multitasking doesn't work. To succeed as a manager, focus on staying focused.
Ignoring office morale problems can undercut culture and performance
Solidify your agency’s foundation with a purpose statement
If your agency isn't healthy, call an agency management consultant.
In our technological rush to the future, take time to examine the past.
Product knowledge, IT and service to clients are essential components
Plan ahead in today’s short-term world
Five ways to get your employees excited about their jobs
Both meteorologists and managers need to spot storms on the horizon
State Farm will reduce its rate request for rental dwelling policies in California by an average of 40 percent in 2017.
Waves of DDoS attacks shut down swatches of the internet on Friday, prompting the need for the insurance industry to issue standard cyber liability coverage forms.