For the Manager

• Cultivate Insurance Gardens

  By Lisa H. Harrington CPCU, CAE  |  April 25, 2012

  Managers must plant and prune to successfully grow

• Energize Client Relationships

  By Philip Lieberman,CPCU,CLU  |  March 28, 2012

  Four simple rules can keep you on track for good client communication

• Why Do You Serve?

  By Lisa H. Harrington CPCU, CAE  |  February 27, 2012

  Reflect on why you work in a service industry

• Non-client Communication

  By Philip Lieberman,CPCU,CLU  |  February 1, 2012

  It’s just as important to effectively communicate with carriers and colleagues

• Words of Wisdom, Part 3

  By Philip Lieberman,CPCU,CLU  |  December 1, 2011

  Keep communication flowing with new client letters and newsletters

• Praying for Rain

  By Lisa H. Harrington CPCU, CAE  |  November 1, 2011

  Industry growth needs balance of youth and experience

• Words of Wisdom, Part 2

  By Philip Lieberman,CPCU,CLU  |  October 1, 2011

  More tips on clearly communicating with your clients

• Sighting Your Lighthouse

  By Lisa H. Harrington CPCU, CAE  |  September 1, 2011

  Even the most complex decisions come down to a simple beam of light

• Words of Wisdom

  By Philip Lieberman,CPCU,CLU  |  August 1, 2011

  Learn how to effectively use the power of communication

• Setting Expectations

  By Lisa H. Harrington CPCU, CAE  |  July 1, 2011

  Good management goes beyond the 30,000-foot view