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By Laura Mazzuca Toops, PropertyCasualty360.com |
May 2, 2012
A fugitive on the lam for 29 years was arrested as investigators were questioning his wife for insurance fraud.
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By Jamie Gladman |
February 3, 2012
A better bedside manner will help claims adjusters better serve policyholders.
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By Christina Bramlet, PropertyCasualty360.com |
January 27, 2012
Donna J. Popow, Esq., CPCU, AIC, explains how education helps cultivate a better understanding of claims handling and the business overall.
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By Ken Brownlee, CPCU |
January 27, 2012
Before an auditor can fully understand what he or she is looking at—either in an insurer’s or self-funding entity’s overall loss data or in individual claim files—the auditor must understand that insurer’s or entity’s claims philosophy.
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By Jamie Gladman |
January 10, 2012
Claims are typically viewed as an expenditure, outflow, and a deficit. They are a point of contention that can often result in conflict with a loyal customer. In many respects, claims are where the battle for retention is won or lost.
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By Christopher Tidball |
January 3, 2012
What steps can organizational leaders take to bolster success in 2012?
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By Staff Writer |
January 3, 2012
Allstate’s new program offers credit to customers dissatisfied with their auto claims experience.
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By Tina Lehman |
January 2, 2012
From estimating software to smart phones, technology has significantly enhanced catastrophe adjusting.
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By Hans Bengard, Keith Brown |
January 2, 2012
This article examines the impact of applying technology to the litigation management process, as well as examines what considerations must be met in order to reach a successful application.
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By Melissa Stewart |
December 13, 2011
When folly comes knocking, it seems that many homeowners, according to a MetLife Auto & Home survey, will be opening their doors this holiday season.
