Podcasts

Us Against Them

By Robert Regis Hyle, PropertyCasualty360.com | January 17, 2012

What are the chances your systems have been breached by an attack? Bryant Tow, chief security officer for CSC, gives you the answer to that question and it’s one that will surprise a lot of insurance companies. Tow discusses CSC’s new advisory council on cybersecurity with PropertyCasualty360.com technology channel editor...
Karlyn Carnahan and Rick Gilman--Podcast

By Laura Mazzuca Toops, PropertyCasualty360.com | November 30, 2011

Karlyn Carnahan, principal of Novarica, talks with Rick Gilman of the Personal Lines Growth Alliance on the new joint survey, "Personal Lines: How Technology and Service Drive Carrier Choice."
Achieving Claims Efficiency

By Robert Regis Hyle, PropertyCasualty360.com | August 29, 2011

Mitchell's Mike Mahoney, senior director of product marketing, auto casualty solutions, discusses the next generation of expert point solution systems with Robert Regis Hyle, editor-in-chief of Tech Decisions and technology channel editor for PropertyCasualty360.com.
Ross Dik and Rick Gilman--Podcast

By Laura Mazzuca Toops, PropertyCasualty360.com | August 16, 2011

Ross Dik, president of the Knight-Dik Insurance Agency and author of "An Argument for Personal Lines," talks with Rick Gilman of the Personal Lines Growth Alliance on how personal lines are the "door opener" to cross-selling benefits and commercial lines.
The Billing Cycle: What Carriers Are Doing to Improve this Business Operation

By Robert Regis Hyle, PropertyCasualty360.com | August 1, 2011

Insurance carriers are creating some positive examples for the industry through the use of new billing systems. Celent's Mike Fitzgerald discusses their value and their impact on several areas of the enterprise in this podcast with Robert Regis Hyle, editor of Tech Decisions and technology channel editor for PropertyCasualty360.com.
Examining the Benefits of a New Policy Admin System

By Robert Regis Hyle, PropertyCasualty360.com | July 25, 2011

The push to upgrade legacy policy administration systems has been going on for the last decade, but the newer systems have significant upgrades over systems just five years old. John Pettit, president and CEO of Adaptik, talks about policy systems in a podcast with Bob Hyle, editor-in-chief of Tech Decisions...
Paying Attention to Your Brand Through Social Media

By Robert Regis Hyle, PropertyCasualty360.com | July 14, 2011

Are you protecting your company's brand through social media? Tower group's research director Karen Pauli discusses what insurance carriers need to be doing in terms of social media and how they can help their agency partners.
Information Overload: Gaining Control of Your Data

By Robert Regis Hyle, PropertyCasualty360.com | July 11, 2011

In this podcast, Frank Petersmark, CIO advocate for X by 2, discusses what insurance carriers are doing to gain control over the increasing amount of data being collected and how they are turning it into actionable information.
Technology Transformation: IT's Affect on the Insurance Industry's Future

By Euan King | June 30, 2011

Euan King, CEO North America for the Innovation Group, discusses key transformation issues for the insurance industry with Bob Hyle, editor-in-chief of Tech Decisions magazine and technology channel editor for PropertyCasualty360.com
IT Outsourcing: Insurers Examine Options for Controlling Costs

By Robert Regis Hyle, PropertyCasualty360.com | June 23, 2011

Leah Hollstegge, manager of Ward Group, discusses the results of a recent Ward Group benchmarking study on IT outsourcing in which the benchmarking company reports more than half of carriers are achieving negligible cost savings.
Kitty Ambers and Rick Gilman--Podcast

By Laura Mazzuca Toops, PropertyCasualty360.com | June 23, 2011

Kitty Ambers, AIMS Society executive director, talks with Rick Gilman of the Personal Lines Growth Alliance, on the importance of marketing and sales training for independent agents.
Steve Anderson on "Taking Back Personal Lines"--Podcast

By Laura Mazzuca Toops, PropertyCasualty360.com | May 18, 2011

Steve Anderson, executive editor of The Anderson Agency Report (TAAR), talks with Rick Gilman of the Personal Lines Growth Alliance, on how independent agents can "take back personal lines" from direct writer and online competitors.
Arbella's "Distractology 101" Shows Young Drivers Dangers of Distractions

By Laura Mazzuca Toops, PropertyCasualty360.com | May 10, 2011

Now in its second year, Arbella Insurance's "Distractology 101" program uses high-tech simulators to provide teen drivers with a real-life look at the dangers of distracted driving. AA&B Editor Laura Toops spoke with Arbella CEO John Donohue on the program.
Professional Liability Coverage For Tax Preparers

By Eric Gilkey, PropertyCasualty360.com | April 15, 2011

Monday, April 18th is the tax deadline for U.S. citizens, which means it's officially crunch time for tax preparers and accountants. But what happens if the rush to the finish line results in errors being made by these professionals? We spoke with Dan Reed, second vice president of professional liability...
Business Interruption Coverage, Claims, and Recovery

By Eric Gilkey, PropertyCasualty360.com | April 13, 2011

Listen in as we discuss the ins and outs of business interruption policies with Ernst & Young's Daniel Lentz, co-author of the book, "Business Interruption: Coverage, Claims, and Recovery."
Rick Gilman and Steve Brooks -- Podcast

By Laura Mazzuca Toops, PropertyCasualty360.com | April 11, 2011

Steve Brooks, president of B&B Premier Insurance Solutions and chairman of the board of PLGA, talks about how personal lines sales can provide stability and high retentions, especially in tough economic times.