News

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  Mitigating Bad Faith Exposure During Disaster Season

  By Christina Bramlet, PropertyCasualty360.com, Melissa Anne Wuske  |  May 23, 2013

  In cat claims handling, certain touchpoints can breed bad faith allegations, not to mention plenty of bad press for insurers. Cultivating best practices will mitigate needless litigation.

• Who's Using What: The Latest News in Insurance Software Implementations

  By Robert Regis Hyle, PropertyCasualty360.com  |  May 23, 2013

  CUNA Mutual Group, through its TruStage Insurance Agency, has revamped its customer contact strategy through the use of SAS Enterprise Guide to provide relevant, timely offers to credit union members.

• AIG Eyes New Director with Regulatory Experience

  By Nadia Damouni, Reuters, Paritosh Bansai, Reuters  |  May 23, 2013

  American International Group Inc's board is looking for a new director with regulatory experience, as the insurer readies for the government to classify it as big enough to merit greater scrutiny, according to two sources familiar with the situation.

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  Finding Their Way on the Paper Trail: Insurance and Imaging

  By Gregg Bieri  |  May 23, 2013

  While the use of tablets for data capture is on the rise, the use of paper by providers, partners, and customers is part of the lifeblood of almost any property & casualty insurance company.

• Under Pressure, Landrieu Again Seeks to Block NFIP Rate Increases

  By Arthur D. Postal, PropertyCasualty360.com  |  May 22, 2013

  Sen. Mary Landrieu, D-La., late Tuesday introduced legislation that would roll back a number of National Flood Insurance Program reforms passed last year.

• Offshore Insurer Tax Debate Revived with Introduction of House, Senate Bills

  By Arthur D. Postal, PropertyCasualty360.com  |  May 22, 2013

  The fault lines between domestic and offshore insurers again opened due to bills in the House and Senate of legislation that would reduce the tax benefits foreign insurers receive by ceding U.S. property and casualty premiums to their foreign affiliates.

• For Auto Insurers, a Good Website Attracts Business Even When Rates Are Higher

  By Staff Writer  |  May 22, 2013

  While the battle for auto-insurance consumers seems to largely center around price, a good website experience can go a long way with consumers as well, a recent survey shows.

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  Insurers, Officials Begin to Assess Damage from Oklahoma Tornado

  By Anya Khalamayzer, PropertyCasualty360  |  May 22, 2013

  Oklahoma Insurance Commissioner John Doak said damages from the Moore, Okla. tornado may exceed $3 billion while AIR Worldwide estimates that the replacement value of damaged properties around the track of the tornado could be as high as $6 billion.

• Oklahoma Tornado Damage Likely to Exceed Joplin, Commissioner Says

  By Reuters  |  May 22, 2013

  The damage from Monday's tornado in a suburb of Oklahoma City is likely to exceed that caused by the 2011 twister in Joplin, Missouri, that killed 161 people, Oklahoma Insurance Commissioner John Doak said.

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  10 Steps to an Effective Catastrophe Response

  By Carol Laufer, Lori Brassell-Cicchini  |  May 22, 2013

  How a company responds to a disaster and how the public perceives that response can have a significant and lasting impact on its business. Read 10 steps to an effective response - before it's too late.

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  After the Storm: Analyzing Tornado Structural Damage

  By Christina Bramlet, PropertyCasualty360.com  |  May 22, 2013

  Will the property damage in Moore, Okla. be similar to the $2.8 billion devastation in Joplin 2 years ago?

• Customer Service, Responsiveness are Key Factors Revealed in Insurance Mobility Survey

  By Staff Writer  |  May 22, 2013

  Where does the insurance industry stand with regard to real‐world business application of mobile technologies and how does the industry want to use mobile in the future?

• Insurance Analytics Provider Unveils New Logo, Brand Identity

  By Staff Writer  |  May 22, 2013

  Earnix has unveiled a new logo and brand identity to reflect the increasing role that Earnix solutions play in financial services organizations.

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  Strategy, Execution are Key Element in P&C Success

  By Gino DiGregorio, Michael Reilly  |  May 22, 2013

  There are two basic components involved in running a successful company: Strategy and execution.

• Hires and Promotions at Lockton, J.M. Wilson and Pritchard & Jerden - Around the Industry

  By Staff Writer  |  May 21, 2013

  New programs at Pioneer, Wright Flood, Consumer Specialties Insurance Co. and CITA Insurance Services. Honors received by Hester, Heitel & Assocs. Former NAPSLO President and Colemont Insurance founder passes away.

• Treasury Refuses to Give Timetable on Systemically Important Non-Bank Designations

  By Elizabeth Festa, PropertyCasualty360.com  |  May 21, 2013

  The Financial Stability Oversight Council expects to vote on proposed designations of an initial set of nonbank financial companies in the near term, according to Treasury Secretary Jacob Lew in prepared testimony today before the Senate Banking Committee.