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By Mike Jackowski |
February 21, 2012
P&C carriers gaining an edge today are those that are employing tools and information to do two things: out-execute the competition operationally, and out-serve the competition from a customer perspective.
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By Robert Regis Hyle, PropertyCasualty360.com |
February 21, 2012
The great savior for mid-tier and smaller insurance carriers in the past decade has been the Web. Regional insurers could suddenly do business in the same manner as national carriers and customers found it nearly impossible to distinguish between the two. Life was great for these smaller insurance companies.
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By Christopher Tidball |
February 21, 2012
The Internet cannot replace basic blocking and tackling, and introspection and intuition, however it can be a great resource. Great adjusters will leverage the Internet to dig deep.
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By David D. Thamann |
February 16, 2012
Legislatures should stop trying to dictate how insurance contracts are interpreted.
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By Laura Mazzuca Toops, PropertyCasualty360.com |
February 16, 2012
Recent studies indicate that small business owners aren't particularly keen on any of the current crop of presidential candidates.
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By Robert Regis Hyle, PropertyCasualty360.com |
February 13, 2012
If you read Deloitte’s 2012 Global Insurance Outlook (or read my interview with Deloitte’s Sam Friedman), you had to be struck by the use of the word “revolutionary,” which Friedman, co-author of the outlook, used to describe CIOs.
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By Laura Mazzuca Toops, PropertyCasualty360.com |
February 9, 2012
"Weblining" -- denying people opportunities based on their digital selves -- could resurrect the specter of redlining in the insurance industry.
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By Rebecca C. Amoroso, Sam J. Friedman |
February 9, 2012
Beyond the macroeconomic challenges facing insurers in 2012, there’s a more fundamental need to change how the industry does business to meet rapidly evolving consumer expectations in terms of products, distribution, service and technology.
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By Paul Delbridge, Joseph Calandro |
February 9, 2012
Another year of costly natural catastrophes is causing many insurance industry stakeholders to wonder just how many more unexpected levels of loss they can tolerate.
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By Kathy Donovan |
February 9, 2012
The year has already brought about the introduction of numerous legislative bills addressing familiar insurance topics.