Robert Regis Hyle, PropertyCasualty360.com

About the Author

Robert Regis Hyle, PropertyCasualty360.com

Robert Regis Hyle is editor-in-chief of Tech Decisions magazine and technology channel editor for PropertyCasualty360.com. He has spent over three decades as a journalist for a variety of business and regional news publications including a stint with a weekly newspaper that he owned and operated. He has been with Tech Decisions since the magazine’s inception in 1999 and has written articles on virtually every issue and trend facing insurance IT professionals. Prior to joining Tech Decisions, he spent two years as editor of a sister publication, The Ohio Underwriter, where he covered insurance topics for the agency and carrier markets. He has spoken on insurance technology issues at various industry conferences such as IASA and ACORD LOMA and on a number of web seminars. He is a graduate of Xavier University in Cincinnati with a degree in Communication Arts. Hyle may be reached at rhyle@sbmedia.com. 

• No Surprise: Mobility, Analytics are Keys to an Insurer’s Future

  By Robert Regis Hyle, PropertyCasualty360.com  |  June 17, 2013

  From my perspective, the two areas insurers must improve their capabilities involve mobile technology and analytics.

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  Pop Quiz for Agents

  By Robert Regis Hyle, PropertyCasualty360.com  |  June 13, 2013

  After sitting in on usability testing conducted by the IT team on website design, JoAnna Carey, marketing development manager for Foremost Insurance Group, came away wanting more information than the traditional testing sessions could provide.

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  Top 5 Investment Plans for Agency Portals

  By Robert Regis Hyle, PropertyCasualty360.com  |  June 12, 2013

  Thirty-one percent of P&C insurers expect to make investments to add, replace or enhance their agent/broker portals this year. See the top five agent portal capabilities that insurers plan to add.

• Who's Using What: Insurance Software Technology Deals

  By Robert Regis Hyle, PropertyCasualty360.com  |  June 11, 2013

  Ingenie has selected SAS Office Analytics to enhance its use of telematics data and deliver behavior-based pricing and marketing programs to its customers

• Vigilance is the Trump Card for Security

  By Robert Regis Hyle, PropertyCasualty360.com  |  June 10, 2013

  Do economic factors really trump everything we do?

• Contrasting Views of Decision Makers

  By Robert Regis Hyle, PropertyCasualty360.com  |  June 4, 2013

  At Tuesday’s CIO/CTO Roundtable at the IASA conference inWashington,D.C., a pair of speakers made similar comments while looking at an issue through different lenses.

• More Insurers Looking for Partners in the Cloud

  By Robert Regis Hyle, PropertyCasualty360.com  |  June 3, 2013

  There may have been doubts in the recent past about where cloud technology fit into the insurance IT landscape, but that all seems forgotten now.

• A Look Inside

  By Robert Regis Hyle, PropertyCasualty360.com  |  June 1, 2013

  It’s not true that insurance carriers are averse to paying claims, it’s just that many insurers hate paying claimants that don’t deserve the money—particularly those who file fraudulent claims that end up costing honest policyholders in the long run.

• Leaders and Followers

  By Robert Regis Hyle, PropertyCasualty360.com  |  June 1, 2013

  There is a disparity between what an insurance carrier is capable of doing and what it actually can afford to do. I speak with software providers quite often and they love to discuss their new systems and what those systems can do for carriers. If only more carriers had those...

• The Suite Life

  By Robert Regis Hyle, PropertyCasualty360.com  |  June 1, 2013

  Once upon a time, the toughest technology decision an insurance carrier had to make was build vs. buy. As software matured—and IT resources dwindled—that decision became much easier. Today, though, the decision isn’t just which new software solution to buy, but whether your strategy should be to purchase a best-of-breed...

• Innovation and the Sharing of Ideas

  By Robert Regis Hyle, PropertyCasualty360.com  |  May 31, 2013

  In his commencement address to the graduates at Bard College in May, Ben Bernanke, chairman of the Federal Reserve, addressed the idea of how innovation and creativity are part of human nature.

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  Claims Technology Q&A: Keeping Pace with Changes

  By Robert Regis Hyle, PropertyCasualty360.com  |  May 31, 2013

  Is technology keeping pace with the claims operations for property & casualty carriers?

• Where’s the First Notice of Loss?

  By Robert Regis Hyle, PropertyCasualty360.com  |  May 28, 2013

  I needed to conduct a deeper investigation of the claims process—particularly on personal auto claims—so I spent my Memorial Day in a crowded movie theatre watching Fast & Furious 6.

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  The 2013 IASA Shopper’s Guide

  By Robert Regis Hyle, PropertyCasualty360.com  |  May 28, 2013

  PC360 asked several leading insurance consultants at the IASA Educational Conference and Business Show to offer some advice to those who might be considering some new software for their business.

• Who's Using What: The Latest News in Insurance Software Implementations

  By Robert Regis Hyle, PropertyCasualty360.com  |  May 23, 2013

  CUNA Mutual Group, through its TruStage Insurance Agency, has revamped its customer contact strategy through the use of SAS Enterprise Guide to provide relevant, timely offers to credit union members.

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  Personal-Lines Insurers Go Mobile to Attract Customers

  By Robert Regis Hyle, PropertyCasualty360.com, Phil Gusman, PropertyCasualty360.com  |  May 21, 2013

  Personal-lines insurers and others who serve this market are learning that leveraging mobile technology is an increasingly essential component to attracting and retaining customers. Here are some useful apps and devices companies are offering to auto and homeowners insurance shoppers.