Mark Fay

About the Author

T. Mark Fay is president of T. Mark Fay Consulting, Inc., Claim Toolkit, which provides claims organizations with training, software, knowledge management and process support services to improve operating results. He may be reached at 630-904-5686, ext. 111. For more information, visit

  • Comparative Negligence

    In auto accidents that involve more than one vehicle, it may seem easy to point fingers and blame one driver for the entire accident.

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