Laura Mazzuca Toops, PropertyCasualty360.com
About the Author
Laura Mazzuca Toops, editor, is responsible for American Agent & Broker’s overall content in the magazine and is the Agent & Broker channel editor for PropertyCasualty360.com. Her more than 20 years of property & casualty insurance experience includes associate editor at Business Insurance, Midwest managing editor with Insurance Journal, and freelance work for insurers, brokers and trade associations. She holds a bachelor’s degree in journalism from Columbia College Chicago. She may be reached at ltoops@sbmedia.com.
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Toops Scoops: "Trust Me, I'm an Insurer." Not.
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Toops Scoops: The Big Disconnect
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Consumers Rank Liberty Mutual Top Insurance TV Brand Advertiser of 2012: Slideshow
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Slideshow: Hurricane Sandy Tops 2012 Disasters, But More in Store for 2013
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Death and Taxes
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In a Year of Disasters, Some Silly Diversions
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Toops Scoops: In Agent-Insurer Relationships, Can It Really Be "All About the Numbers"?
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Creeping P/C Insurance Premiums Yield Higher Customer Dissatisfaction: ACSI
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Toops Scoops: The Council’s Student Challenge Goes to the Source to Attract Youth
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Lay Down Your Arms
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R&O Editorial
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R&O Insurance Executives: Slow and Steady
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Toops Scoops: Building a Winning Team? Don't Forget the O-Line
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Program Administrators Raise Profile With New Designation
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Toops Scoops: New Tech Tool Connects the Dots Between Social Media and ROI
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Steady Growth Seen in Program Business: TMPAA
Resource Library
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Events
17th Annual America’s Claims Event
When: June 19-21, 2013
Where: Austin, Texas
The ONLY industry event where senior managers, practitioners & experts involved with claims operations can get the insight they need to implement effective and tactical strategies for their claims handling process.
