Frank Neugebauer

About the Author

Frank Neugebauer

Frank Neugebauer joined United Educators (UE) in 2012 as its first Chief Information Officer. He brings extensive experience in insurance and technology to UE. Neugebauer formerly served as CIO at the Kaufman Financial Group and CTO at ACORD.

• The Tablet Evolution

  By Frank Neugebauer  |  March 2, 2012

  Whether as a compelling sales and marketing tool or as your laptop replacement, the tablet has evolved into something useful and worthwhile.

• Patterns, Not Programs

  By Frank Neugebauer  |  December 9, 2011

  Lack of a solid pattern for IT architects to follow can lead to difficulty replacing or integrating systems down the road.

• Change Is Good

  By Frank Neugebauer  |  July 7, 2011

  If you consider all the human factors of change, you can create a level of engagement that ultimately makes projects more successful.

• E-Mail: Past The Point Of Diminishing Returns

  By Frank Neugebauer  |  June 3, 2011

  As the drive forward compels the insurance industry to innovate, it’s equally important to evaluate “old” technologies like e-mail to ensure they are not hampering progress.

• What Keeps Me Up At Night?

  By Frank Neugebauer  |  May 11, 2011

  In the world of IT, there are many things that keep CIOs up at night: security, privacy, agility, and a bunch of other buzz words. For me, however, the biggest issue is integration.

• Put The “In” Into Input/Output

  By Frank Neugebauer  |  April 27, 2011

  Mobile devices are gaining significant momentum as human user interface devices. The issue for me—and just about everyone else who uses full words when they type—is that getting information into those devices is very difficult.

• Building An IT Strategy In Insurance

  By Frank Neugebauer  |  March 31, 2011

  The simple truth is there is no such thing as IT strategy in insurance, just the IT element of the business strategy.

• Getting To The Core

  By Frank Neugebauer  |  March 17, 2011

  Core processing is a term that means both everything and nothing at once until both “core” and “processing” are put into a business context. However, once defined, it’s the heart of the IT organization’s mission.

• Q&A: How Software Vendors View the Insurance Market (Part 4)

  By Ruth Fisk, Courtlandt Gates, Frank Neugebauer  |  March 10, 2011

  In the fourth part of this series, PropertyCasualty360.com technology channel editor Bob Hyle continues the conversation with a trio of vendors in the insurance software space on their opinions on subjects such as carrier weaknesses, project management, and their partnership with carriers.

• Six Rules for Vendor Engagement

  By Frank Neugebauer  |  March 3, 2011

  It’s important to remember that vendors serve an invaluable set of roles in the insurance industry. Over time, I’ve come to realize six “rules of engagement” for how to effectively work with them.

• Why You Should Care About Components

  By Frank Neugebauer  |  February 16, 2011

  Components aren’t easy to create and implement for existing companies like insurers. However, it’s about to become easier, and what companies get in return for creating components is significant.

• Standardized Components: The Missing Link

  By Frank Neugebauer  |  February 2, 2011

  There is a missing link to efficient information integration across the various processes and organizations in our industry. But that's about to change.