About the Author
Curtis M. Pearsall
Curtis M. Pearsall, CPCU, ARM, CPIA, has more than three decades of experience in agents’ errors & omissions insurance in various marketing, underwriting and managerial capacities. He currently heads his own firm, Pearsall Associates, Inc., and is a special consultant to the Utica National Insurance Group for its agents’ E&O program. He provides E&O risk management information with his blog, www.agentseotips.com, and can be contacted at curtis@pearsallassociates.com.
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By Curtis M. Pearsall |
March 15, 2012
When evaluating the cause of agents’ E&O claims, one of the current hot spots deals with the manner in which claims are handled at the agency level.
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By Curtis M. Pearsall |
March 7, 2012
At least 40 percent of agency E&O claims arise from oversights by account executives or CSRs. Here's how you can troubleshoot this problem.
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By Curtis M. Pearsall |
January 4, 2012
If a customer takes action against his or her agent, a significant part of the agent’s defense could involve whether the client read his policy.
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By Curtis M. Pearsall |
October 12, 2011
You may be documenting your agency's activities, but if you're omitting the details, you could find yourself in trouble. Check out these 4 danger areas.
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By Curtis M. Pearsall |
August 17, 2011
If you don't closely compare coverages when switching accounts to a new carrier, your customer could face an uninsured loss -- and you could face an E&O claim.
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By Curtis M. Pearsall |
July 13, 2011
Although procedures and consistency are important in an E&O loss prevention program, education must also be a main component. Here's how to build it in.
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By Curtis M. Pearsall |
September 1, 2008
Helping agents better understand the climate they live in and the expectations they will be held to is key. To that end, here is an overview of the E&O landscape, along with some practical tips you can adopt tomorrow that may reduce the likelihood
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By Curtis M. Pearsall |
September 1, 2005
The following article was adapted from Mr. Pearsall's presentation at the AMS Users' Group's 29th National Conference, which was held in April in Nashville, Tenn.) IN RECENT years, advances in automation and technology have improved
