Christopher Tidball

About the Author

Christopher Tidball

Execution is paramount to the successful claims organization. In his weekly blog Blocking & Tackling, Chris Tidball combines his 20 years of claims management and coaching experience to lay out the X’s and O’s of the ideal claims process.

Tidball is a claims consultant and the author of Re:Adjusted: 20 Essential Rules To Take Your Claims Organization From Ordinary To Extraordinary. His career has spanned more than 20 years for multiple top 10 P&C carriers in roles ranging from claims adjusting and management to quality assurance and leadership. He can be reached at chris@christidball.com, www.christidball.com. 

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  The 'In-N-Out' Urge and Claims Efficiency

  By Christopher Tidball  |  May 7, 2013

  The In-N-Out Burger phenomenon offers claims lessons in timeliness, quality, and even comparative negligence.

• Florida Fraud: Getting to the Root of the Problem

  By Christopher Tidball  |  April 19, 2013

  Prior attempts to “fix” Florida’s broken system has failed, as many shortsighted solutions do not address the underlying problem of insurance fraud.

• Bracket Busters: Florida Gulf Coast’s Stunning Upsets

  By Christopher Tidball  |  March 29, 2013

  At the helm of FGCU's success is Andy Enfield, who brings entrepreneural lessons to the basketball court.

• Getting The #1 Seed for Your Claims Organization

  By Christopher Tidball  |  March 20, 2013

  March Madness provides fundamental lessons to claims organizations about teamwork, coaching and perseverance.

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  10 Steps to Improve Comparative Negligence Results

  By Christopher Tidball  |  February 26, 2013

  Comparative negligence is too often an obstacle to achieving accuracy in claims outcomes. Find out how to avoid overpaying claims and improve negotiation skills here.

• Evaluating Bodily Injury Claims

  By Christopher Tidball  |  February 25, 2013

  BI claims evaluations and settlements require that adjusters possess a fundamental understanding of liability, biomechanics and medical bill coding.

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  What's That Injury Really Worth?

  By Christopher Tidball  |  February 12, 2013

  With bodily injury demands, adjusters analyze a deluge of information to determine fair value, liability and potential fraud.

• The Harbaugh Way: A Power Outage and Improbable Comeback

  By Christopher Tidball  |  February 4, 2013

  How the 49ers changed the tone of last night's game and what business leaders can learn from the Harbaugh way of coaching.

• A Look at the Civil Litigation Sure to Arise from the Newtown Shooting

  By Christopher Tidball  |  January 14, 2013

  Following the tragedy that claimed 26 lives in Newtown, Conn., it is inevitable there will be an onslaught of civil lawsuits against various people and organizations that some may deem culpable for the shooting spree.

• 13 Claims Resolutions for 2013

  By Christopher Tidball  |  January 2, 2013

  Use 2013 as a catalyst to improve your claims organization. Here are 13 simple resolutions to positively impact the bottom line.

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  Civil Litigation Could Arise from Newtown Tragedy

  By Christopher Tidball  |  December 17, 2012

  Who and what should be held liable for the overwhelming tragedy at Sandy Hook Elementary?

• It's Fourth and Goal; What's Your Call?

  By Christopher Tidball  |  November 19, 2012

  A coach focuses not only on the players but also on the playbook and technology. This also holds true for claims managers.

• Claims Lessons From the Presidential Race

  By Christopher Tidball  |  November 7, 2012

  The key to success in claims negotiation and investigation (especially auto injury cases) is understanding your own position and that of the other party.

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  A Million-Dollar Dilemma

  By Christopher Tidball  |  October 26, 2012

  Insurance carriers that are not effectively recognizing and assessing comparative negligence could be throwing millions down the drain.

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  Unbundled: Suss Out Deceptive Medical Billing Practices

  By Christopher Tidball  |  October 1, 2012

  With the proliferation of upcoding, unbundling and other questionable billing practices, it's more important than ever to conduct a thorough medical bill review.

• Comparative Negligence: The Million-Dollar Answer

  By Christopher Tidball  |  September 11, 2012

  Have you ever picked up a file and scratched your head as to how the adjuster arrived at his or her liability decision? Claims scenarios involving intersection accidents, parking lots, lane changes, slip and falls, or product defects can be fraught with confusion.