Tech Decisions Nov/Dec 2012
Cover Story
Safe and Sound
There’s much to be excited about in insurance technology today, but the tools that carriers and their customers are attracted to also create new challenges for security teams. Keeping processes seamless and protecting customer data have put security teams into the spotlight.
Features
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Behind the Numbers
Cost is only one of the many factors driving insurers’ increased use of cloud at the platform, infrastructure, and software levels.
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The State of SaaS
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Cloud and Telematics
Industry observers believe that cloud will play a large role in enabling new and evolving business models in insurance, such as telematics.
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With or Without You
To meet the needs and expectations of mobile employees, agents, and customers—and driven by economic pressures that slashed travel budgets in recent years—insurers have been capitalizing on collaborative technology.
Departments
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Lessons from Sandy
Insurance carriers affected by Super-storm Sandy were trying to assess how to get their operations back online and running normally and once that was done they could look at how their disaster recovery and business continuity plans played out in the face of a difficult challenge.
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Survey Says!
In judging risk, insurance carriers have always depended on getting the best possible information in a timely manner.
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The Next Big Thing
Technology has captured the imagination of insurance IT shops and changed the traditional focus. What can we expect in 2013?
Editor's Note
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Sunny Days for Cloud
How many transformative technologies can one industry endure in a 12-month period?
Trends & Tech
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Geek Gift Guide – 2012
What to look for this holiday season for the geeks in your life.
Columns
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The Year (and more) in Review
Events in 2012 should be seen in the context of a much larger trend.
Resource Library
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