Tech Decisions June 2010
Features
Financing the Future: CFOs and CIOs Look Ahead
There's never been a point in time when the financial side of the business was not important, but the recent recession created even more of a need for the financial people.
Features
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Specialty Lines Insurers Make a Special Delivery
The difference between specialty lines and standard lines is standard lines have higher volume and lower contract value with the inverse being true in specialty lines, according to Catherine Stagg-Macey, a senior analyst with Celent.
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Using High Tech to Be High Touch
As the saying goes, there's only one chance to make a first impression. In the insurance business, oftentimes that chance happens when claims occur.
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Chief Claims Officers on Deck
Satisfaction is difficult to guarantee, particularly when property/casualty insurers deal with claimants, but both Jonathon Young and Peter McMurtrie focus on doing just that for Harleysville Insurance and Grange Insurance, respectively.
Columns Editor's Note
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In the Head of the CFO
To establish good relationships in life, it often helps to get into the other person's head, so to speak.
Columns Trends & Tech
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Third Time's the Charm for SharePoint
Rather than simply list the features of SharePoint 2010 in a structured manner, I am going to arbitrarily discuss some of the things that in my opinion make this product exciting.
Columns Shop Talk
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Better the Devil You Know?
I have discussed at length in this column the rise in recent years of the new breed of insurance software vendors.
Columns Stats Watch
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Turning to Digital
Insurance companies' track records regarding new technologies may indicate the industry will not be among the leaders in adopting digital marketing tools such as e-mail, blogs, social networking, and Twitter.
Departments Industry Intelligence
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Smartphone Apps Are Here to Stay for Insurance Carriers
When Apple introduced its iPhone to the world back in 2007, the technology leader opened the door to a whole new world of application development for smartphones.
Departments Business Solutions
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Ties That Bind
Physicians Liability Insurance Co. (PLICO) could have continued doing business with its old legacy system.
Departments Top Tech
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Forging Ahead
Like the rest of the industry, GuideOne Insurance faces challenges in today's soft market.
