Tech Decisions October 2009
Columns Editor's Note
Happy 40th birthday to the Internet! While its true moment of birth has been debated, many accounts put the date at Sept. 2, 1969, when a team of engineers developed the ARPANET.
Columns Shop Talk
It's that time of year when the national psyche turns to ghoulish stories and things that go bump in the night.
Columns CIO Chronicles
Governance for IT is a pesky problem on which many business and technology leaders spend countless hours and dollars, seeking to improve, streamline, and just plain fix.
Columns Stats Watch
Technology may not always be easy for small businesses, particularly in the complicated world of insurance agencies.
Departments Industry Intelligence
Allstate Insurance has launched a set of online tools to improve customer service on the carrier's Web site (www.allstate.com)
Departments Business Solutions
Insurance has prided itself on the speed and reliability of the policy and sales functions offered customers on its Web site, but until a year ago, customers filing claims weren't offered the same experience.
Departments Top Tech
With a solid background in helping build IT departments from scratch, Mike Anselmo was a wise choice for a new startup of an old insurance company looking to reinvent itself.
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