Tech Decisions October 2009
Cover Story
Reach Out
Remember way back in 2007 when companies were trying to find ways to sell insurance on Second Life?
Features
-
Under Your Nose
Insurers always are looking for a better way to make important underwriting, claims, and fraud-prevention decisions, and it usually involves data.
-
Everywhere You Look
As with anything in life, it helps to know what you're looking for. Take technology, for example.
Columns Editor's Note
-
The Tangled Web
Happy 40th birthday to the Internet! While its true moment of birth has been debated, many accounts put the date at Sept. 2, 1969, when a team of engineers developed the ARPANET.
Columns Shop Talk
-
A Nightmare Before Halloween
It's that time of year when the national psyche turns to ghoulish stories and things that go bump in the night.
Columns CIO Chronicles
-
Yes, We Can
Governance for IT is a pesky problem on which many business and technology leaders spend countless hours and dollars, seeking to improve, streamline, and just plain fix.
Columns Stats Watch
-
Keeping Up With Carriers
Technology may not always be easy for small businesses, particularly in the complicated world of insurance agencies.
Departments Industry Intelligence
-
Self-Service Expanded for Allstate Customers
Allstate Insurance has launched a set of online tools to improve customer service on the carrier's Web site (www.allstate.com)
Departments Business Solutions
-
Bringing Claims Up to Speed
Insurance has prided itself on the speed and reliability of the policy and sales functions offered customers on its Web site, but until a year ago, customers filing claims weren't offered the same experience.
Departments Top Tech
-
Leapfrogging the Competition
With a solid background in helping build IT departments from scratch, Mike Anselmo was a wise choice for a new startup of an old insurance company looking to reinvent itself.
