Tech Decisions September 2008
Cover Story
The Amazing Race
Although business leaders may like to think otherwise, at a fundamental level, few carriers do anything truly unique in the market. And if they do, that uniqueness doesn't last long in a competitive e
Features
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INSURANCE IT ALL-STARS 2008
"We don't reflect on [the compliments] very much," says Ray Voelker, CIO at Progressive Insurance. "The way not to be good at technology would be to say, 'Hey, we're really good at this, so let's sit
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Standing Guard
The exceptions carriers write into their underwriting rules don't automatically safeguard the insurers' risk exposure, but they do enable underwriters to take a closer look at the variables that lie b
Columns Inside Track
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Profiting Despite Uncertainty
Predictive analytics is creating powerful and sophisticated new pricing models in personal and small commercial lines and is widely viewed as critical for intelligent growth. Collaboration and cross-s
Columns Trends & Tech
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Get Off of My Cloud
Cloud computing. If you haven't heard of it yet, you don't read any of the popular IT trade publications. Good for you. Cloud computing is most certainly a hot topic these days. It even has worked its
Columns Stats Watch
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More Than a Buzzword
Are carriers going to embrace Web 2.0 technology to live in the same electronic universe as their customers? Not if external connection using social networking, blogs, or wikis is the technology under
Departments Industry Intelligence
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Liberty Mutual Increases Online Benefit Controls
Liberty Mutual Group Benefits has launched several enhancements to its Web capabilities to give customers more control over their benefits. Available at MyLibertyConnection.com, the expanded Web tools
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Travelers Enhances Bond, Financial Products' Site
Travelers Bond & Financial Products has announced enhancements to Risk Management PLUS+ Online, a risk management services Web site for customers. The expanded site includes risk management informatio
Departments Business Solutions
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All or Nothing
There comes a time when the old must make way for the new, and over the last two years Farmers Alliance Companies (FAMI) has been demonstrating that point to its policyholders and the nearly 700 indep
Departments Top Tech
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Total Transformation
"We have known for some time we had to remake this company from the ground up, and senior management has been pushing forward with an agenda of transformation for 24 months," Harris explains. "When we
