Tech Decisions October 2008
Cover Story
The Perfect Blend
Generic products can get the job done, but for insurance carriers that seek to be market leaders, combining the right mix of vendors can add a special flavor to their operations and products that comp
Features
-
Check, Please!
Having targeted the paper-pile problem in other areas of their operations, insurers understood the process-improvement benefits of imaging and document management technology. However, the impact of ap
-
Game Plan
Step one in developing a successful data management strategy begins with all members on the team understanding the value of clean data. Step two involves them doing their part to focus on the enterpri
Columns Editor's Note
-
Value Judgment
In the last economic downturn, cost cutting was rampant. Today, although companies are holding fast to their purse strings, business is showing more of a focus on value. Several reasons may account fo
Columns Inside Track
-
Content Under Pressure
Today, an estimated 85 percent to 90 percent of the content created within an organization exists electronically. Business operations generate vast volumes of electronically stored information (ESI)--n
Columns Shop Talk
-
Do the Deal
Being as how "Shop Talk" is about buying rather than building software, I thought it was time we talked about . . . buying software. There are a few simple but important questions that need to be cons
Columns Stats Watch
-
Popularizing Producer Portals
There are three phases of what Celent senior analyst Jeff Goldberg calls "producer portal maturity." In his new study, "The Ideal Producer Portal," Goldberg explains phase one is adopting the technolo
Departments Industry Intelligence
-
GEICO Opens New Facility in Virginia
GEICO officially has opened the doors to its $28 million data center expansion in Fredericksburg, Va. The nearly 17,000-square-foot facility now serves as the core of GEICO's voice and data operations
-
Colonial Enrollment Offers Flexibility, Control
Colonial Life & Accident Insurance Company's new Web-based Harmony enrollment system was designed to help businesses address concerns regarding benefits enrollment management, including such issues as
Departments Business Solutions
-
A New Page
The need to implement an imaging and document management solution at Illinois Mutual Insurance was captured succinctly by company chairman and president, Michael McCord, according to Bill Zimmerman, m
Departments Top Tech
-
Lessons Learned
Based in Metairie, La., a suburb of New Orleans, Gray Insurance is a family-owned high-risk workers' compensation carrier with 120 employees and five offices in Louisiana, Texas, Oklahoma, and Alabama
News
-
ed note
In the last economic downturn, cost cutting was rampant. Today, although companies are holding fast to their purse strings, business is showing more of a focus on value. Several reasons may account
