Tech Decisions August 2008
Cover Story
Healthy Appetite
It's not like the insurance industry needs to go out of its way to search for new risks to obsess over. An industry that was built on helping others avoid risk now spends as much time managing its own
Features
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Reading the Future
Trusting your technology partner is important in any software deal. However, that trust is even more critical in predictive analytics solutions because carriers are placing their rating and underwriti
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Get Up to Speed
Throughout their operations, insurers have focused on designing processes and leveraging technology to increase speed and efficiency. Even in claims--the "money out" side of the business--insurers under
Columns Editor's Note
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Play Ball
For most of the first half of the baseball season, my two highly paid New York teams--the Yankees and Mets--floundered around the .500 mark, despite both hiring new managers (the apparent panacea for po
Columns Inside Track
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Science Project
Claims organizations continue to fight the good fight, constantly balancing loss adjustment expense with controlling claims costs while also attempting to stay focused on the needs of the customer. Co
Columns Shop Talk
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In the Cuckoo's Nest
I recently spent time with a client that is in the final stages of selecting a claims administration system. The client needed to answer four questions posed by the company's executive management: Who
Columns Stats Watch
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The Three Percent Solution
Holding steady is not ordinarily seen as a sign of strength, but with everything that has gone on in the financial services world of late, the fact that insurance IT budgets are able to stay the cours
Departments Industry Intelligence
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Wireless Device Monitors Driving Habits
Progressive Insurance is introducing an optional car insurance program that offers lower rates on vehicles driven in less risky ways. The behavior-based insurance program, called MyRate, gives drivers
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Who's Using What
Northwestern Mutual has selected the Calypso trading platform from Calypso Technology Inc. as its solution for front, middle, and back office. Northwestern Mutual will employ Calypso's services for tr
Departments Business Solutions
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Click on the Dotted Line
Electronic signatures are designed to help businesses close the deal at the point of sale, but Garden State Life Insurance discovered there's more to the technology. The use of the Silanis ApproveIt W
Departments Agent Relations
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Privacy Protection
In an industry that makes its money by assessing and avoiding risk, one would think ensuring data security is a slam-dunk. But while the insurance industry has made gains in this area, substantial cha
Departments Top Tech
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Reinventing Retirement Services
"We have a strategic vision to reinvent protection and retirement for our customers," he explains. "When I came here five years ago, we were a life insurance company with a billion-dollar bank that al
News
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editorial
For most of the first half of the baseball season, my two highly paid New York teams--the Yankees and Mets--floundered around the .500 mark, despite both hiring new managers (the apparent panacea for
