Tech Decisions August 2007
Cover Story
On a Clear Day...
Insurance carriers may not see forever, but they can look deeper into each customer and the risks they insure than they ever imagined thanks to the advent and advances of geographic information system
Features
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The Shrinking Pool
In coming years, the biggest claims crisis you will face may not be lack of tort reform, increased hurricane activity, or even climate change. If expert projections hold, you will need to deal with an
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Clean as a Whistle
Making good decisions with your data through the use of predictive analytics is gaining in popularity as well as sophistication, but the key to unlocking the data's value lies in how well carriers per
Columns Editor's Note
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Culture Shock?
How would you like to be able to achieve an increase in premiums at a compound annual growth rate of 24 percent for the next few years? Not probable, you say? Actually, that's the figure a McKinsey st
Columns Inside Track
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Remote Control
A second-week claims adjuster trainee easily can testify to the fact the speed at which a claim is closed is in direct proportion to the end cost of that claim. Speed of task to reduce cycle time has
Columns Shop Talk
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Unclear on the Concept?
The inaugural "ShopTalk" column ("Hell Is Not a Night Club," February 2007) outlined a process that, if diligently adhered to, greatly reduces the risks inherent in acquiring mission-critical, third-p
Columns Groundbreakers
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A Healthy Combination
For some time, employers have offered employees wellness programs that provide incentives for maintaining healthy lifestyles. While these programs can offer positive returns on investment, those retur
Columns Stats Watch
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Pressure Point
In comparing insurance software deals from the last three years, research group Celent found the growth factor in 2006 was somewhat less than what was discovered in 2005, but that fact can't deflate a
Departments Industry Intelligence
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Hartford Technology Helps Agents Service Policies
The Hartford Financial Services Group has launched a new automated system that will make it easier for agents to service and modify their clients' personal lines insurance policies from The Hartford.
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Plymouth Rock Offers New "Matrix" to Agents
Designed as a policy-processing platform, Matrix has speeded the rollout of Plymouth Rock's new auto insurance product in Connecticut. Also available to Massachusetts agents, the system supports more
Departments Business Solutions
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One File, Please
Paper files work--carriers have used them successfully for decades--but Gray Insurance Co., a worker's compensation carrier with five offices in Louisiana, Texas, Oklahoma, and Alabama, had reached the
Departments Top Tech
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In IT for the Long Term
A veteran who has worked in three different industries--retail, airline, and insurance--Bostick consistently has helped companies choose the right technology and align it with their business strategies.
News
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ed note
How would you like to be able to achieve an increase in premiums at a compound annual growth rate of 24 percent for the next few years? Not probable, you say? Actually, that's the figure a McKinsey
