Claims Technology

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  Streamlining the Claims Process at XL Group

  By Robert Regis Hyle, PropertyCasualty360.com  |  May 17, 2013

  Michel Finschi, chief operating officer, insurance claims, for XL Group, recently responded to our request for a Q&A on claims technology and its role within XL Group.

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  Insurers Missing the Boat with Claims Technology

  By Steve Callahan  |  May 15, 2013

  Executives appear to be in agreement that improving combined ratios will be more easily achieved than increasing underwriting profits, at least until the economy returns to a more reasonable footing.

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  Beating the Drum on Claims Service

  By Robert Regis Hyle, PropertyCasualty360.com  |  May 13, 2013

  Older claims systems—much like policy systems—are not flexible enough to deal with the changes taking place within the claims departments of leading insurance carriers.

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  Refine IT Infrastructure To Streamline Claims Processing

  By Christina Bramlet, PropertyCasualty360.com, Brad Fisher, CPCU, AIC  |  May 12, 2013

  Insurers who invest wisely in IT infrastructure can streamline claims operations while propeling customer satisfaction. One VP elaborates...

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  Claims Gets Its Piece of the IT Pie

  By Michael P. Voelker  |  May 10, 2013

  As the "money out" side of the business, claims has long struggled to gain the budget attention of the "money in" side.

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  Tips on Buying that Next Claims System

  By Robert Regis Hyle, PropertyCasualty360.com  |  May 9, 2013

  PC360 asked five leading insurance technology analysts the following question: What key areas should insurers being looking for when they invest in a new claims system? Here are their replies.

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  The Difference Between Falling Behind and Being Careful

  By Robert Regis Hyle, PropertyCasualty360.com  |  April 29, 2013

  There is a big disparity between what an insurance carrier is capable of doing and what it actually can afford to do.

• Sentry Mobile Solution Helps Track and Analyze Claims

  By Staff Writer  |  April 24, 2013

  Sentry Insurance announces the release of a mobile version of its risk management solution, Sentry Insight Mobile, which provides a customer-focused way for businesses to receive claims information on any smart phone.

• Crashboxx Telematics Introduces Damage Prediction Software

  By Staff Writer  |  April 19, 2013

  Crashboxx Telematics announces the release of Crashboxx DENT, a web-based software tool that creates forecasts of the material damage cost to vehicles involved in crashes.

• Wardlaw Releases iOs App for Adjusters

  By Staff Writer  |  April 18, 2013

  Now available from Wardlaw, the WCS app is a mobile toolkit that can help streamline loss adjusting for iPhone and iPad users.

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  Extend the Life of Your Claims Management System

  By Michael Chochrek  |  April 10, 2013

  Adding data analysis capabilities to your current CMS will help speed claims settlements while improving the overall quality of customer interactions.

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  Will The Cloud Rain On My Parade?

  By Don Law  |  March 29, 2013

  There is plenty of hyperbole and confusing buzz surrounding cloud computing. Nevertheless, the benefits are significant, and those benefits go well beyond cost savings.

• Symbility, Weather Fusion Pair Up To Expedite Hail Claims

  By Staff Writer  |  March 21, 2013

  A new partnership between Symbility Solutions and Weather Fusion will allow insurers to order hail reports directly within Symbility mobile claims software.

• Enservio Contents Valuation Tool Speeds Insurance Claims

  By Staff Writer  |  March 18, 2013

  Enservio, a provider of software and services to property insurers, announces the launch of ContentsExpress, an online contents valuation tool used to accelerate the contents claims process for property insurance claims. The solution provides a secure online tool for insurance carriers and adjusters to inventory, value, and adjust contents claims,...

• Casentric Launches Liability and Damage Resolution Platform

  By Staff Writer  |  March 12, 2013

  Casentric, LLC, a provider of intelligent decision-making software for property & casualty claims, announces the launch of CaseXpert, a software-as-a-service application that helps adjusters investigate, evaluate and negotiate the damage and liability components of claims.

• Esri, GeoDecisions Combine Efforts to Assist Insurance Claims Workers

  By Staff Writer  |  March 12, 2013

  Esri, a provider of location analytics and GIS software, and GeoDecisions have aligned to offer insurance organizations performance optimization from the office to the field as they vombine to create solutions that allow insurers to track events, such as inclement weather and other natural disasters, so they can better serve...