Claims is the preferred resource for senior claim managers and adjusters in the field. Every issue includes reports on insurance fraud and crime rings, emerging trends in P&C-related litigation and legislation, forensic techniques, claims management and more.
How can claim departments avoid communication gaffes? Maybe the best answer is to be proactive in making sure that a variety of systems are in place to keep an eye on all aspects of the department that feed into interaction with customers.
With a bit of research and realistic expectations, claim professionals can enter salary negotiations prepared and confident. Consider these five points prior to interviewing or talking to your current employer.
Advanced analytic technology and data-collection techniques can help an insurer settle similar claims in similar ways, leading to more adequate claim reserves, improved loss cost management, and more equitable settlements.
With the unavoidable expenses associated with litigation, claim professionals should be aware of what mechanisms their insureds have implemented with respect to e-discovery, especially in light of requirements mandated by the courts.
Are independent adjusters and independent adjusting companies fading away? What role do they currently play in the overall picture of the claim-adjusting profession? Are insurance carriers eliminating them from the claim process?
Sexual harassment scandals loom large among the events that shaped 2017.