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For this month’s cover story, I spoke with Mitchell International’s Mike Mahoney about obstructions to information flow between claims and underwriting.
What may not be apparent to insurers are the myriad ways in which persistently high fuel prices affect consumer decisions and behavior that directly impact both the severity and frequency of auto insurance claims.
Social media websites can be helpful to fraud investigators, but some legal professionals, investigators, and other insurance company representatives may be deceiving suspects into giving up information posted on these sites.
Claims administration systems are being replaced at an increasing pace in the insurance industry, says Novarica, a research and advisory firm.
Ricky Lopez, a fresh face at Crawford & Company's headquarters in Atlanta, told Claims about progressive learning strategies that make sense for claims professionals across the generational divide.
A national survey projected that 18 percent of Americans with a current driver's license would be unable to earn a passing grade on a driver's test today.
On August 8, Ill. Governor Pat Quinn signed a bill preventing workers convicted of serious crimes from claiming workers’ compensation benefits for injuries resulting from those crimes.
There is a solid distinction between a home that is under construction and a home that is being renovated, and that is what determines whether coverage applies.
If a claimant or plaintiff is foolish enough to leave his or her social media privacy settings such that they allow virtually anyone to view personal posts, then this becomes a legitimate area ripe for claims investigation and legal discovery.
The abundance of natural disasters that have occurred over the last few years are keeping catastrophe adjusters incredibly busy. What will be next?
The methods employed to handle environmental cases continue to progress.
Emerging technologies have enabled the restoration of goods that would otherwise have been considered lost forever.
Generating about 7.5 million insurance claims per year, vehicle glass damage is the most frequent type of claim.
In auto accidents that involve more than one vehicle, it may seem easy to point fingers and blame one driver for the entire accident.
Higher non-catastrophe weather-related losses and higher-than-expected losses associated with auto bodily injury weighed on results.