The Truth About Cats and Dogs

By Christina Bramlet, PropertyCasualty360.com

For this month’s cover story, I spoke with Mitchell International’s Mike Mahoney about obstructions to information flow between claims and underwriting.

Mitchell 3Q Report: Volatile Gas Pricing Impacts Total Losses, Resale Values

By Christina Bramlet, PropertyCasualty360.com

What may not be apparent to insurers are the myriad ways in which persistently high fuel prices affect consumer decisions and behavior that directly impact both the severity and frequency of auto insurance claims.

Social Media and Deception in Fraud Investigations

By Catherine Couretas, PropertyCasualty360.com

Social media websites can be helpful to fraud investigators, but some legal professionals, investigators, and other insurance company representatives may be deceiving suspects into giving up information posted on these sites.

Novarica Research Shows P&C Carriers Investing in Claims Solution

Claims administration systems are being replaced at an increasing pace in the insurance industry, says Novarica, a research and advisory firm.

Speaking Of: Mechanisms for Growth

By Christina Bramlet, PropertyCasualty360.com

Ricky Lopez, a fresh face at Crawford & Company's headquarters in Atlanta, told Claims about progressive learning strategies that make sense for claims professionals across the generational divide.

One in Five American Drivers Unfit for the Road?

A national survey projected that 18 percent of Americans with a current driver's license would be unable to earn a passing grade on a driver's test today.

Illinois Reforms Workers’ Compensation

On August 8, Ill. Governor Pat Quinn signed a bill preventing workers convicted of serious crimes from claiming workers’ compensation benefits for injuries resulting from those crimes.

Under Construction or Renovation?

By Christine G. Barlow

There is a solid distinction between a home that is under construction and a home that is being renovated, and that is what determines whether coverage applies.

Social Media Awareness

By Charles Hunter Mcree

If a claimant or plaintiff is foolish enough to leave his or her social media privacy settings such that they allow virtually anyone to view personal posts, then this becomes a legitimate area ripe for claims investigation and legal discovery.

The Disasters Keep On Coming

By Ken Brownlee, CPCU

The abundance of natural disasters that have occurred over the last few years are keeping catastrophe adjusters incredibly busy. What will be next?

A Volatile Climate

By Ted M. Cleveland, John E. Cook

The methods employed to handle environmental cases continue to progress.

Soft Contents Restoration

By Tracy Bachtell

Emerging technologies have enabled the restoration of goods that would otherwise have been considered lost forever.

The Science of Glass Breakage

By Pete Pearson

Generating about 7.5 million insurance claims per year, vehicle glass damage is the most frequent type of claim.

Comparative Negligence

By Mark Fay

In auto accidents that involve more than one vehicle, it may seem easy to point fingers and blame one driver for the entire accident.