Claims Magazine June 2012
Cover Story
From Joplin with Love: Lessons in Cat Response
The handling of a large commercial claim in the aftermath of last year's tornado underscores how proper planning and optimal catastrophe management minimizes both monetary and human loss.
Departments
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Ordinary People, Extraordinary Deeds
Many dedicated claims professionals spent last Memorial Day in Joplin tending to policyholders. Here, we honor their acts of valor, along with those of our veterans of war.
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EQECAT: Italy Quake to Cause $127M in Insured Losses
Losses from recent quake in the Emilia-Romagna region will primarily stem from older, unreinforced brick structures, says EQECAT.
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Fido Still Nipping at Insurers’ Wallets
Dog bite claims increased 16 percent in 2011 compared to 2010. Read current stats from State Farm and the I.I.I.
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The Time for Claims Transformation Is Now
It is time to expand both the thinking and action concerning claims. Learn how to take things beyond the transaction here.
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Corvettes Still Hot: NICB Reports More Than 1 in 10 Stolen
Like other popular objects of beauty and value, the Corvette is highly coveted—and apparently frequently targeted by thieves.
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ACE Sneak Peek: Thomas Holzheu's State of the Market
P&C insurers face a complex mix of risks often volatile economic conditions. Swiss Re's Thomas Holzheu will help make sense of it all.
Features
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ACE Sneak Peek: Kipper on Thriving In 'Interesting Times'
The Nevada Insurance Commissioner discusses P&C issues specific to his state and in the wider, national context.
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Proving Fine Art Damage: It’s All in the Details
To realize subrogation potential on a claim involving fine art, it is crucial to prove the cause of loss while understanding the recoverable measure of damages.
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The Blake Scale: A New Rating System
Similar to an academic rating system, the "Blake Scale" uses five categories to help claims professionals discern the overall quality of a typical business-related letter.
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Cloudy Skies Ahead: Cat Risk Management
The 2012 Atlantic hurricane season has officially begun. Karen Clark explains the latest approaches to catastrophe loss estimation.
Columns
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It Came From Cyber Space
Reliance on computers can lead to huge problems for businesses, such as lawsuits and security breaches. Coverage for certain types of claims is available.
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Envisioning A Future In Insurance, Risk Fields
What do undergrads today expect from employers in the risk and insurance fields? Here, we cover some common requirements, requests and perceptions.
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Contempt for Court and Other Governmental Entities
As the Supreme Court mulls over the Affordable Care Act, our resident Iconoclast discusses government involvement and some noted missteps.
eAdvertorial
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Analyzing Art Losses
To save or not to save? This is often the question asked after a piece of artwork has been badly damaged, and the answer may not be immediately apparent.
Resource Library
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Events
17th Annual America’s Claims Event
When: June 19-21, 2013
Where: Austin, Texas
The ONLY industry event where senior managers, practitioners & experts involved with claims operations can get the insight they need to implement effective and tactical strategies for their claims handling process.
