Claims Magazine December 2009
Cover Story
Insurance Fraud Hall of Shame
Welcome to the unwelcome world of America's biggest insurance mea-culprits. These are the Barons of Bleak, all dishonored for this year's Insurance Fraud Hall of Shame.
Features
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Legal Year in Review
While this piece is not intended to be a complete review of all 2009 insurance cases, it will provide a quick summary of some of the important cases decided by courts around the country in 2009.
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Lost Business Income 101
In a perfect world, lost business income would be a straightforward calculation upon which the insured and the insurer would agree.
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Emerging Technology Trends
A recent Novarica study found that improvements in claim handling was the second-most frequently cited initiative amongst P&C carriers looking to create competitive advantage.
Columns
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Tiny Objects, Big Concerns
"Good things come in small packages," is a comment we often hear around Christmas time. For those in the burgeoning field of nanotechnology, though, the maxim has year-round relevance.
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No Reservations
One of the most critical elements of claim handling is managing the reservation-of-rights (ROR) process.
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Health Care on Hold
After reading and listening to all of the volatile responses in the media, I have reached the conclusion that there will probably won't be health-care legislation in 2009, 2010, or any other year in the coming decade.
Departments
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Measuring Success
For me, measuring true success in goal setting has always meant knowing where the finish line is, no matter what month.
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Flu Cases Could Spur Homeowners' Claims
P&C insurers may be hit by a swirl of claims arising from swine flu that include actions against homeowners and businesses, a medical malpractice defense attorney predicted.
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NY No-Fault Claim Costs Climb
Auto insurers in the Empire State have even more of an incentive these days to hone fraud-detection capabilities, as no-fault claim costs have risen 56 percent since 2004.
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Accenture and Guidewire Duke It Out -- Again
A second patent infringement lawsuit between two major claim technology providers has flared up a public relations battle after a nearly two-year hiatus.
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Speaking Of: Executive Management
Columbus, OH-based Nationwide Insurance announced in October that Mark Pizzi was assuming the role of president for the company, effective immediately.