Claims Magazine May 2008
Cover Story
Crime and Trauma Scene Management
Every claim and restoration professional knows that no two projects are the same -- some are more complicated than others, especially those involving crime and trauma scenes.
Features
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Insurance Fraud and Economic Woes
Is your claim department on heightened alert, and are your fraud fighters ready to man their battle stations? They ought to be.
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Declaring They're Independents
The storm starts brewing in the far off reaches of Africa...soon to spill over onto the shores of America.
Columns
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Looking for a Backstop
Every day as I review the ISO circulars, I see more terrorism forms being filed due to the reenactment of the Terrorism Risk Insurance Program Reauthorization Act of 2007 (TRIA).
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Back to Basics
As a claim-handling professional, you may have more than 100 pending claims. You receive calls and letters every day on various files. There just doesn't seem to be enough time in the day.
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The Other Side of Loss
Adjusters are involved in losses of all varieties on a daily basis.
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Apology Programs
Years ago, I began my claim-handling career by attending a five-week adjuster boot camp in Atlanta run by a national TPA.
Departments
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Adjusting Mindsets: Will Claim Staff Be Outsourced?
A new study of insurance chief information and chief technology officers from Europe and the U.S. says that a small percentage of insurers are considering the idea of outsourcing portions of their claim-adjusting procedures.
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Allstate Releases Massive McKinsey Report
Allstate has released approximately 150,000 pages of documents pertaining to a review of its claim practices conducted in the 1990s in order to dispel what it says are inaccurate portrayals of its business practices.
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Streamlined for Success
The National Underwriter Company and Claims Magazine have busily been preparing this year's program for the 12th Annual ACE America's Claim Event conference.
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Speaking Of: Claim Technology
Claim technology is more than just software; its creation and adoption by companies can have big influences on adjusters.
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Law Firms, Rigsby Sisters Dismissed in Katrina Lawsuits
Take a look at what turned out to be a month of positive legal verdicts for State Farm as a result of Katrina-related cases.
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Insurance Web Sites Rated
Progressive's web site came out on top in a survey that studied how well 22 major auto insurance web sites met the expectations of those viewing the sites.
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Insurance Officials Under Fire
A law firm that specializes in representing policyholders who have experienced catastrophe claims has filed a lawsuit against several Florida insurance officials.
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No Amusement for Park
Take a look at the $21 million dispute that involved Paramount Kings Island (PKI) and Admiral Insurance.
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Public Adjuster Bill Proposed
H.B. 5489 -- referred to as the Public Adjusters' Law -- would require that all public adjusters be licensed in the state before doing business.
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Parting Is Such Sweet Sorrow -- NOT!
Regretfully, it's time for me to say goodbye.
