Claims Magazine May 2007
Cover Story
Leveraging Analytic Technology
For those of us who have been in the claim business a decade or two, we have witnessed the introduction of technologies that have had a profound impact on managing claims.
Features
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A Recipe for Change: CCOR, NICB, CAIF, IASIU?
What do the acronyms CCOR, NICB, CAIF and IASIU have in common? Besides being found in alphabet soup when all stirred together, of course.
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The Coverage Position Letter
The role of the third-party claim handler is to thoroughly and objectively investigate and resolve all issues of coverage, liability, and damages.
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Earthquakes And Aftershocks
Charley, Frances, Ivan, Jeanne, Katrina, Rita, and Wilma. Society at large might wonder if these are the latest American Idol contestants, or perhaps the newest, most popular names for babies.
Columns
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Seven Habits For Highly Effective Claim Meetings
Maybe meetings are like the weather--everyone talks about them but nobody ever does anything about them.
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Baling On Responsibilities?
When wet hay is put away, a decomposition process occurs that can cause damage ranging from mold to caramelization and in the worst cases, spontaneous combustion.
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The TSA and Dropping Shoes
The shoe has not yet dropped, but according to Don Phillips, a columnist for Trains Magazine, the government is holding the shoe precariously above at least one industry.
Departments
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Insurers Face Questions About Forensic Firms
The Gulf Coast was full of legal activity again last month.
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Cliffs Notes for Homeowners' Policies
Sen. Lott has been a thorn in insurers' sides since his home was destroyed by Hurricane Katrina in 2005.
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Connecting with Technology
This issue of Claims spotlights some of the new and evolving technologies that company claim departments are using to increase cost-cutting capabilities, streamline processes, and detect fraud.
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SPEAKING OF: MASSACHUSETTS V. EPA DECISION
A Supreme Court decision last month holding the EPA responsible for regulating greenhouse gasses could have tsunami-like effects on insurers.
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Auto Claim Adjuster's Dream Case?
Besides having jaw-dropping good looks, the Ferrari Enzo has been billed as the ultimate street machine.
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Supporting Today for Tomorrow
Every year, Claims Magazine awards an academic scholarship to a student studying at the Katie School of Insurance and Financial Services at Illinois State University.
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Progressive Studies RV Driving Habits
Progressive surveyed more than 1,000 RV owners to find out some of the amusing, and at times embarrassing, blunders they've made while traveling.
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Insurance Fraud Convictions Escalate
Insurance fraud convictions and related crimes are increasing in Virginia, according to the 2006 annual report issued by the Insurance Fraud Program, a division of the Virginia State Police.
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State Farm Reopens "Slab" Claims
State Farm will begin sending out information to 35,000 Mississippi policyholders who filed foundation-only claims -- also referred to as "slab" claims -- that stemmed from Hurricane Katrina.
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IRC Studies Florida PIP Claim Costs
A study's results show that the average total claimed PIP economic loss, consisting primarily of medical expenses, increased 18 percent from $8,289 in 2002 to $9,769 in 2005.
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Conning Introduces ERM Software
Conning Research and Consulting has launched an enterprise risk management initiative for P&C insurers, which includes the release of its Affirm software.
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Storm-Surge Model Predicts Flooding
Desktop mapping sales and consulting company CDS Business Mapping has added a new storm-surge report to RiskMeter Online, its real-time, natural hazard risk report service.
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Allegient Launches Bill Review for Independents
Software and service provider Allegient Systems has launched its Independent Adjusters ASP Bill Review (IA ASP) program, a web-based bill review service designed specifically for independent adjusters.
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Bottomline Moves from Page to Screen
Collaborative payment and invoice automation provider Bottomline Technologies has introduced Legal eXchange 7.0, which offers services for converting paper-based invoices into electronic data.
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Getting to the "CCOR" of the Matter
The subject of insurance fraud is a serious issue for the industry.
